The only constant in the technology industry is CHANGE. We all know that while change may be a constant and has the potential to bring enormous benefits to an organization, change can also be incredibly disruptive. Technology trends such as Cloud, BYOD (Bring Your Own Device), virtual applications and desktops, and mobility have resulted in increased data volume, variety, velocity and complexity, and have turned IT operations management into an overwhelming challenge.

Yes, it’s that time of year again! It’s time we look ahead with hope for a successful wrap to peak season and consider the trends influencing the year ahead. The last few years have been anyone’s guess, but recent data shows us optimistic points on the horizon as we head towards 2023.

Food service outlet provides us with snacks & types of fast food, these firms are dedicated to serving food through their outlets. A lot of people come to enjoy food and they work continuously for a lot of orders they get from their customers. Machines and equipment work. What if one of your assets suddenly stops working? Asset downtime and disappointing customer maintenance expenses are a few of the consequences of sudden equipment failure. This type of scenario can be dangerous for businesses.

Managing workplace technology is more complex now than ever before. The world as we see it has changed, leading to a burst of technological innovations aimed at creating efficient digital workplaces creating more flexibility for employees but are something of a monster for IT to manage. Managing the complexity of the digital workplace at an enterprise level requires visibility into every digital asset.

Recently, a top consulting firm’s VP, of IT Operations, managing 80K endpoints asked: “What shall we do to Drive down the Service Desk cost by 30%?” This doesn’t come as a surprise. In fact, we’ve been hearing this question from many IT teams lately, across all industries. EUC managers know that reducing Service Desk costs will directly impact employee satisfaction and result in an increase in escalations.

In today’s Digital Workplace, Managing Hardware assets efficiently is every IT team’s mandate. Despite the uptick in the adoption of virtualization in various client-side components including end users’ desktops, Their PHYSICAL DEVICE – still plays a significant role in the overall digital experience and their Productivity. However, when it comes to Managing and Upgrading these Devices, most organizations decide to replace the device based on their age.

Professional services automation can play a pivotal role in the delivery of services. It is a technology platform that enables organizations to streamline and automate all areas of their professional services operations, including project management, customer support, billing and invoicing, resource management, and reporting.

The traditional wall between IT operations and IT services—along with tedious, antiquated processes for resolving IT issues—is harmful to a company’s productivity. It’s also soul-sucking for team members. Those conditions hinder data sharing and collaboration. As a result, IT staffers must spend hours on cumbersome tasks rather than focusing on meaningful, strategic projects that make them look forward to their workdays.

IT tool consolidation is the ongoing and combined effort of all members of an IT organization to ensure that employees (only) use IT hardware, software and services that create and demonstrate explicit value for stakeholders in the business. The best metaphor for tool consolidation is in my kitchen, where common sense principles around value creation provide useful guidelines for any consolidation process.

Nearly every business leader these days is focused on achieving value—and for good reason. Business leaders are accountable for ensuring all the work they do delivers the most value possible to the business. Some have adopted Agile methodologies to achieve this. For Agile methodologies to be effective, you need to measure the right things. And to measure the right things, you need the right data producing the right information to provide you with the right insights. Agile value metrics can help.