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Why You Should Rely More on Your IT Self-Service Portal

No matter what roles we play, we’ve all been frustrated end users at some time or another. Sometimes it’s as simple as struggling to find the documentation we need, whereas other times, we’re sitting there doing nothing because we forgot our passwords and must wait for an administrator to reset them.

Elevating telecom service delivery: A chat with industry experts

The telecommunications industry led the charge on technology adoption decades ago. Now the industry is facing a severe technology debt. As customers demand faster and better products, companies must somehow update or adapt legacy infrastructure to deliver cutting-edge services. To keep up, executives are making bold choices: investing billions in infrastructure to keep up with demands for digital services and building workflows to eliminate silos between departments.

9 Go-To SysAdmin Password Generators

System Administrators use various tools to get the job done. Among that tech stack, SysAdmin password generators are an absolute must. However, there are a lot of options to choose from, and making the right choice can often be a daunting task. Similar as we did a while ago with enterprise password managers, let’s review the favorites, and break their pros and cons down into digestible information.

As-a-Service Software Powers Modern Digital User Experiences

Mary Johnston Turner is Research Vice President, Future of Digital Infrastructure, at IDC. Cloud-delivered software, often referred to as SaaS (software-as-a-service) or simply as-a-service software allows customers to quickly test, buy and deploy modern business applications while simultaneously improving digital business agility.

Patch Management KPI Metrics

Around 57% of data breaches are attributed to poor patch management. This stat clearly attributes to the need for patch management to keep the organization safe by mitigating security vulnerabilities. Without the right patch management software, it becomes difficult for organizations to identify critical updates. Only implementing a patch management process is not enough for any organization to win the game.

Educational institutions: To patch or not to patch?

The second decade of the 21st century witnessed an unprecedented paradigm shift in the educational sphere. With the onset of the pandemic, conventional ideas of an educational institution gave way to a far modernized and on-the-go approach. Joining class and listening to teachers’ lectures on Zoom or through Microsoft Teams is now the new norm.

Boosting efficiency with global business services

Executives have a difficult task ahead of them: innovating against a backdrop of global uncertainty. To minimize the possibility of disruption, they’re seeking business strategies that enable them to cut costs while pursuing ambitious projects at scale. This might seem like more of a paradox than a balancing act. However, some executives are meeting their goals with global business services (GBS).

DataOps vs. DevOps - Similar or Completely Different?

Over the past several years, there has been a big focus on streamlining infrastructure operations. Many organizations have begun using DevOps principles in their software development and operations activities. We've also seen a new Ops in town recently: DataOps. Good things come from new methods to help teams collaborate across an organization.

Cybersecurity Should be a Priority in Any Digital Transformation

Digital technologies have emerged as the most fundamental tools for the survival of businesses in the fiercely-competitive modern marketplace. Implementation of modern technologies helps achieve the most desirable business objectives. However, the adoption of innovations to facilitate digital transformation also brings cybersecurity challenges too.