Artificial intelligence for IT operations (AIOps) is the application of artificial intelligence (AI) and associated technologies—like machine learning (ML) and natural language processing—for normal IT operations activities and endeavors. AIOps helps ITOps, DevOps, and site reliability engineer (SRE) teams work better by examining IT information and observability telemetry.

These days technology is essential for businesses as their clients only want the best technology. Moreover, competition is high and having the best technology is significant for running daily operations successfully. Therefore, when an organization is equipped with a lot of assets in order to keep them maintained. In the market, there are several technologies available for effective asset management such as Barcode, QR Code, RFID, GPS, BLE, NFC, IoT, etc.

Since IBM introduced its concept in the IT business landscape, enterprise design thinking has been making huge waves and has become a synonym for innovation. We have thoroughly explored the benefits and inner workings of traditional design thinking, but as with all great ideas and concepts, new and boundary-pushing versions tend to crop up with time. Enterprise design thinking takes elements from experience design and experience management to new levels.

Vulnerability management is a proactive and continuous process that seeks to keep networks, systems, and general applications as safe as possible from cyberattacks. Vulnerability management is a crucial aspect of security, and it's essential because it can help prevent data breaches that could result in severe damage to organizations. In this article, we'll delve into the definition of vulnerability management, its process, its importance, and some solutions to perform this task.

Australia’s government has big aspirations to increase public service capability and capacity. By reducing its reliance on external firms and bringing capabilities in-house, the government hopes to boost efficiency, improve spending, and become a more equitable, inclusive employer. This transition won’t necessarily be easy. Manual processes and disparate legacy systems will make it difficult for government agencies to deliver great employee experiences.

There’s an abundance of career opportunities in IT. It’s hard for newcomers to find their footing in the middle of complicated terminology, with similar job roles but not equal. One of these difficulties is the system administrator vs. network administrator issue. Are they two completely different careers? Today, we’ll help dispel any confusion so you can make an informed choice. The Bureau of Labor Statistics projects a 5% growth for network and system administrators all through 2026.

Release Management is one of those processes in software development that most of us would benefit from doubt. However, we think the process is good enough and needs a few tweaks to improve. The release management process combines the release management procedure, the related project management process, and the people involved. The release management process can also be referred to as the release management life cycle or release process.

Digital transformation is a term you hear a lot these days, but it’s not always clear what a business means by it. For companies using the Now Platform to reinvent how they work, it has a pretty clear and compelling meaning. ServiceNow customers are using the Now Platform to expand their automation initiatives beyond department-specific, isolated tasks to include processes that cross organizational boundaries. After all, the typical business process doesn’t stay within a single department.

Each step in a given workflow triggers another task in the process until you get to the desired result. When it comes to workplace processes such as a trouble ticket, these usually incorporate many steps, multiple applications, and routing to multiple engineers. These multifaceted and time-consuming steps are complex and rely on individuals, and they can be gated by the only people who have the “how to" knowledge.