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Employee Enablement and Adoption

Employee productivity necessarily depends on the performance and availability of all needed IT technologies, from devices and networks to applications and collaboration tools. Frequently overlooked is the critical dimension of employee adoption; the process of rapidly getting employees to where they can always appropriately use the technologies chosen by their company, with minimal to no friction.

Using LLMs for Automated IT Incident Management

Large language models are algorithms designed to understand, generate, and manipulate human language. State-of-the-art large language models include OpenAI’s GPT-4o, Anthropic Claude Sonnet 3.5, and Meta LLaMA 3.1. They are built using neural networks with billions or even trillions of parameters. They are trained on vast datasets that can include text from the internet, books, code, and other information sources.

What Is Network Monitoring?

Network monitoring is a critical component of the modern IT industry. With a comprehensive network health and performance perspective, enterprise IT can proactively identify and fix possible issues, ensuring optimal network operation and reducing downtime. Unchecked, network failures can cause significant disruptions in business operations, lost productivity, and financial losses.

Security by Default: The Crucial Complement to Secure by Design

Legacy cybersecurity systems – many designed over a decade ago – fail to account for the new breed of attacker capabilities and vulnerabilities – nor for the reliance on human configuration that is the Achilles heel of so much software. This new reality is being answered with the software development concept called security by default, a necessary complement to the principles of Secure by Design set forth by the U.S. Cybersecurity & Infrastructure Security Agency (CISA).

Feature Friday #27: Multiple outcomes

When promises are actuated, a class can be defined based on its result. For example, if a promise modifies a file’s content, you could define a class that indicates it has been repaired. However, did you know that promises can have multiple outcomes concurrently? That’s right! Native promises (but not custom promises) can have multiple outcomes. For example, a promise can be both kept and repaired at the same time. Let’s take a look.