Operations | Monitoring | ITSM | DevOps | Cloud

Latest News

Oetker Digital Migrates from Hipchat to Mattermost and Accelerates Digital Transformation

After migrating from Hipchat to Mattermost, Oetker Digital was able to innovate faster for its legendary parent company. The platform helped globally dispersed teams stay unified, productive, and focused as they collaborated on bold new digital initiatives for the enterprise.

Monitoring Machine Learning Models Built in Amazon SageMaker

Many data science discussions focus on model development. But as any data scientist will tell you, this is only a small—and often relatively quick—part of the data science pipeline. An important, but often overlooked, component of model stewardship is monitoring models once they’ve been released to the wild. Here we’ll aim to convince any unbelievers that monitoring deployed models is as important as any other task in the data science workflow.

OpsRamp Presents at Cloud Expo Santa Clara

Come and learn the latest best-practices on artificial intelligence, cloud management, and the rise of the data-driven IT organization. Global public cloud spending worldwide has now topped $200 billion, according to Forrester Research. Organizations are moving to the cloud at a breakneck pace, looking for agility, flexibility, reliability and cost control.

Intro to NGINX

If you've been following along with my posts, you have a sound introduction to Apache Web Server, how it functions, it's place in history, and how Sumo Logic can help you sort through the numerous logs provided. Apache Access and Error logs are integral to understanding the traffic patterns and issues your users face when accessing your web applications. Sumo Logic helps administrators parse through logs, isolate issues, and determine the root causes of errors.

OnPage and ConnectWise: Incident Alert Management Workflows

Let’s set the scene: You’re an on-call engineer, working for a dedicated support team. Your priorities are twofold, including, (1) speedy incident resolution and (2) satisfying clients and stakeholders. With these demands in mind, you adopt OnPage’s integration with ConnectWise. The integration streamlines the ticketing-to-alerting process, ensuring that your team achieves client service excellence.

17 Tech Support Tickets You'll Be Happy You Didn't Receive

If tech support had a motto, it’d be reminiscent of Rule #4 of the Auvik Way: Even when it’s not your fault, it’s your problem. But sometimes, there are problems so bad you wouldn’t want to deal with them. We’ve rounded up 17 examples from the r/techsupportgore subreddit that are sure to send a palm to your face and a shiver down your spine: Plugging in your USB receiver with a hammer for that flush mounted look. from r/techsupportgore Good luck getting that one out.

Top 3 Reporting Software of 2019

Reporting software is a part of a Business Intelligence or BI suite and is used for analysis in early data processing. The purpose of self-service reporting software is to help deliver interactive information that can be put into action. Self-service reporting software allows the user to connect data sources, extract data and present it in various formats of visualization, including charts, tables, and spreadsheets.