IT modernization is imperative to an agile, productive, citizen-centric, and cost-efficient government. It’s also codified as a key objective of many mandates and guidelines. But as mission-critical as IT modernization initiatives are, they are also fraught with risk and operational challenges, including: To overcome these barriers to streamlined IT operations, government leaders should rely on artificial intelligence for IT operations (AIOps).

Traditional monitoring has become insufficient for managing complex systems. Modern infrastructures consist of numerous interconnected services, and simply monitoring individual metrics and logs fails to provide a comprehensive view. This is where observability becomes crucial.

With the advent of byte code instrumentation (BCI) in 2008, application performance management took a giant leap in what is known as "inside-out monitoring," that is, monitoring from inside the application. Before that, application monitoring was largely limited to tracking CPU, memory, disk, and process availability. BCI offered new opportunities in terms of how applications could be monitored and what could be monitored from an application performance perspective.

One critical decision businesses face today n is whether to choose on-premise software or a cloud-based solution. On-premise software, which is installed and run on your own hardware infrastructure, provides a level of control and customization that many businesses find essential. However, it's important to weigh this against the potential costs and maintenance demands.

We consistently roll out helpful updates and fun features in Grafana Cloud, our fully managed observability platform powered by the open source Grafana LGTM Stack (Loki for logs, Grafana for visualization, Tempo for traces, and Mimir for metrics). In case you missed it, here’s a roundup of the latest and greatest updates for Grafana Cloud this month. You can also read about all the features we add to Grafana Cloud in our What’s New in Grafana Cloud documentation.

Cribl is a customer first company. Building high value, secure-by-design software for security and IT teams has been by far the most gratifying experience of my professional career. As a security professional that deeply believes in Cribl’s product and mission, I share the excitement of changing forever how our customers operate and enabling them to protect their organizations; working at Cribl has been my greatest calling.

Cloud storage solutions can provide public sector organisations with a high degree of flexibility when it comes to their storage needs, either public cloud based, or in their own private clouds. In our previous blog post we looked at the economic differences between these two approaches. In this blog we will explore some of the security best practices when using cloud storage, so that you can ensure that sensitive data remains securely stored and compliance objectives are met.

In cooking, ingredients must be properly prepared by a trainee chef so that the master chef can craft the perfect dish. In carpentry, lumber is precisely cut and sanded by an apprentice so that an expert carpenter can build sound structures. A similar principle applies in artificial intelligence (AI), where IT professionals must ensure the correctness and consistency of data for AI systems to produce accurate insights. However, the SolarWinds IT Trends Report 2024 — AI: Friend or Foe?

WebPageTest has long been the trusted choice for performance experts and top online retailers worldwide to enhance website speed, SEO rankings, user experience, and conversion rates. It provides in-depth diagnostic information on a page's performance, offering actionable insights to measure performance across all major browsers, device types, and network conditions.

In the ITSM world, automation is no longer just a luxury—it’s essential. Automation empowers organizations to enhance operational efficiency, reduce expenses, and boost service reliability. That said, achieving true, sustainable results with automation can be challenging and often comes at a significant cost. Successful delivery of automation requires a clear vision and the strategic adaptation to align with evolving goals and incorporate agility.