Are your employees fully on board with Salesforce, or are they just going through the motions? Salesforce is a powerful ecosystem that transforms customer interactions. As the leading CRM platform, it offers services for sales management, customer service, marketing automation, and analytics. The goal? To streamline operations, enhance customer relationships, and boost sales.

There is no standard strategy when it comes to building and leading successful organizations. However, and particularly in tech, there are two big names that inevitably take center stage: innovation and adaptability. To help with this, Gene Kim, author of "Wiring the Winning Organization," has been studying high-performing technology organizations for many years, collecting a bundle of knowledge on the way.

Security is paramount for almost any sized organization. With the rapid pace of technological advancements and the increasing reliance on digital infrastructure, organizations face an ever-evolving landscape of cyber threats and risks. Protecting sensitive data, intellectual property, and customer information is no longer optional; it is a critical component of maintaining trust and credibility in the marketplace.

Fender faced challenges with log analysis, finding it slow and complex to navigate, leading to inefficient troubleshooting and a need for a more user-friendly and modern observability solution. Synonymous with all things rock n’ roll, Fender is the world’s leading guitar manufacturer. To enhance the customer experience, Fender launched their digital apps in 2016 (Fender Tune and Fender Tone) and 2017 (Fender Play) to empower customers in starting and advancing their guitar playing skills.

Ever want to run just a one or a few select bundles from your policy? While developing policy it’s common to run cf-agent -KI so that you can quickly iterate on changes and the run the policy without locks. But if you are focused on select bundles you may not need the full policy to run, you can use the --bundlesequence option to specify one or more bundles overriding the bundlesequence defined in body common control. Let’s check out an example using the Masterfiles Policy Framework (MPF).

Cloud repatriation is a term used to describe the act of taking workloads off public clouds and relocating them elsewhere. This might involve moving them back to an on-premises environment.

Redis, which stands for remote dictionary server, is an open-source, in-memory data structure store that is commonly used as a database, cache, and message broker. Utilizing Redis provides numerous benefits for your team and organization, which have helped drive the tool's increase in popularity. A key example of this is speed, Redis works primarily in memory, making it particularly fast for data operations.

With the increase in customers utilizing ConnectWise PSA (professional services automation) as their ticketing system, Exoprise has launched a new ConnectWise PSA integration. This integration, available for both Internal IT and Managed Service Providers (MSPs), enables automated ticket creation and resolution for Microsoft 365, cloud, UC and SaaS outage events into ConnectWise. Any network related event can be monitored and raised into ConnectWise in real-time.