We’ve already heard from a couple of customers that continuous operation of critical IT is a ‘must’ in our turbulent times. Not only to facilitate remote work and home office for an unprecedented number of workers but also to keep critical IT infrastructure going. Our customers attest that Enterprise Alert is most critical for them in today’s challenging times and it helps them to stay afloat and be fully operational from their home offices.

People working in digital enterprises will have no doubt noticed that customers have an insatiable appetite for new features and updates, with next to zero tolerance if digital services are performing poorly – or not at all. To thrive and survive in the digital era, it’s become an imperative for organizations to innovate at an unprecedented pace.

Logging is vital to the success of any IT project. With solid logging practice, you can troubleshoot errors, find patterns, calculate statistics, and communicate information easily. With the size and complexity of modern systems, performing these actions involves various analysis activities. One of these important analysis activities is anomaly detection. What is anomaly detection, and where does it fit in all of this? That’s what this post is about.

It’s new from Forrester: “The Three Customer Service Megatrends In 2020: Fuse AI and Agents to Drive Better Experiences.” We won't reveal all the details in this blog – you’ll need to download the complete report for that, but we will preview one takeaway of growing interest: “Your organization needs Superagents, and they need AI.”

Raygun’s Launch Notes are your regular round-up of all the improvements we made to Raygun last month — from significant features to performance updates.

The COVID-19 outbreak has brought businesses around the globe to their knees. To survive, organizations across verticals are rolling out work-from-home policies. And for effective remote working, it’s imperative to employ VPN connections, as they serve as a conduit for workers to access business-critical data remotely. But when valuable VPN bandwidth is consumed by trivial activities, business-critical applications can run on only meager bandwidth, which translates to lost productivity.

Due to the COVID-19 epidemic, an increasing number of people are currently using online resources for their daily lives to work from home, shop online, and for entertainment. Many companies are now turning to ecommerce to fulfill their customers’ orders and those who already have ecommerce stores may be seeing an increase in traffic, causing reliability or performance issues.

Atlassian’s Jira is an issue and project tracking software that helps plan, track and manage projects. Jira is also used by customers and internal teams to log issue tickets for the product and engineering teams to look into and resolve. This forms a feedback loop between the customer-facing and product teams to help drive and deliver the best possible software. Jira is widely adopted by Agile development teams to customize workflows and embrace collaborative resolutions to ship good software fast.

Kubernetes offers scalability and reliability for your container-based applications. Combine this with GKE, and you now eliminate the need to install or operate clusters on your own. A huge plus to using GKE is that you now will be running Kubernetes in a GCP environment, therefore you can utilize all the handy integrations Google has to offer. Codefresh simplifies the process even more, by automating the process of getting your code built, tested, and deployed.

The COVID-19 pandemic has forced many companies to require employees to work from home. It’s a new normal for many, but at Grafana Labs our team has always recruited and operated with a remote-first culture in mind. To help everyone transition to a home office environment, we launched a new WFH series in which Grafana team members share their best advice for staying productive at home – yes, even if you have kids around.