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Microsoft 365

The latest News and Information on Microsoft 365 and related technologies.

ServiceNow delivers new native workflows in Microsoft Teams to create the future of work

Today we announced the expansion of our partnership with Microsoft to deliver elevated digital employee experiences that meet people where they are. At Microsoft Ignite 2020, ServiceNow introduced new workflows embedded in Microsoft Teams to improve employee productivity with seamless self-service and faster case resolution. Powered by the Now Platform, the new capabilities also improve agent productivity by enabling them to more effectively collaborate and complete key tasks in Microsoft Teams.

Early Teams Outage Detection & Analysis - August 19-20 2020

Unfortunately, in this time of increased dependency on Microsoft Teams, Zoom and other remote conferencing solutions while working from home, Microsoft 365 had a Teams Audio/Video Conferencing outage between August 19th and 20th of this year. Fortunately, for Exoprise customers, they were able to detect the outage, learned of it many hours before Microsoft reported the outage and were able to stay informed as to when it was fixed.

The Magnificent Seven: New Ways to Get More Out of Your Microsoft and Splunk Environment

As a leading global provider of cloud computing services with a business critical software portfolio, Microsoft is a key Splunk partner. In our mission to empower customers with data, we are delighted to share a few of the latest integrations, dashboards, and reference guides that help you extract even more value from your Microsoft environments. Here’s a peek at what we’ve been working on lately.

Manage Office 365 Outages With ServiceNow Integration

Enterprises continue to invest heavily in modernizing their IT infrastructure. That leaves network administrators and NOC analysts challenged with effectively monitoring an evolving digital landscape. The goal becomes to meet the service needs of customers and ensure the underlying infrastructure is resilient.

5 Key Areas to Focus on While Monitoring Microsoft Office 365 Services

Office 365 (O365) is an increasingly popular line of subscription services offered by Microsoft as part of the Microsoft Office product line. With Office 365, end users and organizations can use Microsoft Office software suite of products (Microsoft Word, PowerPoint, Excel, Outlook, etc.) over the life of the subscription. They also get access to hosted services, such as Exchange Online for email, Teams and SharePoint Online, among others.

ManageEngine launches M365 Security Plus, an exclusive security solution for Microsoft 365

Data is the cornerstone of most businesses. Companies handle a substantial amount of data every day, and just one data breach can result in compliance violations, lawsuits, and more, costing the company thousands of dollars. Here at ManageEngine, we believe that part of what makes a business successful is having an efficient security solution. Taking that one step further, we have designed the perfect security solution for Microsoft 365: M365 Security Plus.