The latest News and Information on Service Reliability Engineering and related technologies.
If you Google, “What is the shortest, complete sentence in American English?”, then you may get, “I am” as the first answer. However, “Go” is also considered a grammatically correct sentence, and is shorter than, “I am”.
Downtime is an unwelcome reality. But, beyond the immediate disruption, outages carry a significant financial burden, impacting revenue, customer satisfaction, and brand reputation. For SREs and IT professionals, understanding the cost of downtime is crucial to mitigating its impact and building a more resilient infrastructure.
What's the difference between Runbook and Playbook?- for once and all we'll end this confusion today. If you find yourself worrying about forgetting the detailed process of the incident your team just resolved, you're not alone. This is where documentations like Runbooks and Playbooks come into play. Runbooks and playbooks serve as the organizational guides, providing essential information and instructions for teams to navigate through tasks and processes effectively. They not only help your team help themselves but also frees up your time for your ever-growing to-do list.