Often the first point of contact for victims, the IT service desk is uniquely positioned to identify, prevent, and even mitigate cyberthreats before they escalate. By implementing proactive ITSM strategies, organizations can transform their service desk into the frontline defense that protects the entire IT infrastructure from critical threats and vulnerabilities.

Logs have always been a critical component of observability, extending beyond embedded development. Many embedded teams rely heavily on logs and strive to enhance efficiency. Some struggle to extract value from their logs due to the complexities of collection and analysis. Regardless of your team's current situation, we are here to help. Our new Log Management and Analytics offering streamlines log collection, accelerates investigations, and transforms your logs into easily accessible insights across your entire fleet.

Dive into the essentials of Change Management with our comprehensive guide! We'll explore everything you need to know about Change Management, from its definition to its role within ITIL4.