Is juggling with service requests for a growing number of employees a nightmare? Explore how ManageEngine ServiceDesk Plus helps you streamline service request management and deliver top-notch services. This video showcases how ServiceDesk Plus can help you: Build a shopping-cart-like experience for your end users. Collect relevant resource information using dynamic forms. Ensure SLA-driven request fulfilment. Define multi-stage approvals. Track and improve service desk performance with insightful reports.

Automation is one of the main considerations when defining a cloud strategy. It is essential that enterprises implement automation within their cloud infrastructure so that they can not only enhance efficiency and generate opex savings, but also to scale operations and improve service delivery to their customers. Despite its importance, automation still has its challenges. Organizations must know how to automate tasks across often complex cloud architectures, in addition to meeting security expectations and navigating implementation costs.

Network operators need to make best use of their IP and Optical network resources. During this webinar we will explain how a new generation of high power coherent transceiver technologies is allowing us to assemble the traditional network building blocks in novel ways creating new architectures. Whatever the choice, the webinar shows how to construct a unified IP Optical network at the lowest TCO.

In our latest episode, we speak with Denys Pashutynski, Senior Engineering Manager of Site Reliability at Roblox, about the formidable challenges of sustaining a global gaming platform. Drawing from his tenure at Twitter, AWS, and eBay, Denys delves into managing traffic surges, latency optimization, and strategic change management. Exclusively on The Incidentally Reliable podcast, which is made by SREs for SREs and hosted by Zenduty.