ITIL vs DevOps: Bridging the Gap Between Structure and Agility
As part of the Agile “family”, DevOps is often seen as strictly incompatible with any formal processes. Is there a place for ITIL in the post-DevOps world?
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How to onboard and offboard users like a ninja
Every IT team has had to deal with how to effectively onboard new users and clients. Hear from NinjaOne’s own IT team about how they created their onboarding checklist, the specific considerations per department and role, and how to process change with technology or business needs.
Eight IT challenges faced by Australian local governments and their solution
Local governments are the bedrock of communities, ensuring a city thrives as a great place to live. Delivering vital services, building and running infrastructure, and ensuring people have adequate access to essential and emergency services alike are some of the top priorities of local governments. In the continent nation of Australia, local governance is carried out through councils that form the third tier of the government and are led by elected officials on 3-4 year terms.
Why Move from Open Source Puppet to Puppet Enterprise? Here are 10 Reasons
Considering moving from Open Source Puppet to Puppet Enterprise? Great! In this article, we'll cover typical use cases for the enterprise version of Puppet, why businesses that moved from Puppet's open source version to Puppet Enterprise made the switch, and how customers drive time to value with Puppet Enterprise faster than Open Source Puppet.
What is Log Aggregation? A Complete Guide
As modern IT infrastructure becomes increasingly complex, businesses generate massive amounts of logs compared to the past in real time. Therefore, streamlining this unstructured log data into a more structured form becomes vital with this growing complexity. Organizations must collect unstructured log data from various sources, extract meaning from them, and store them in a centralized repository. That’s where Log Aggregation comes in.
N-central 24.4 Release Round up | New Features and Enhancements for MSPs
Jason Murphy, Head Nerd at N-able, walks you through the latest features and improvements designed to enhance your experience with N-central. Discover the backend enhancements to drive the N-able Ecoverse vision, updates for new API's and Analytics data models. As always more performance and hardening to make your experience even better.
N-able Cloud Commander Adds | Tenant Level Settings Visibility
N-able Cloud Commander adds Tenant Level Settings Visibility, the first phase toward Secure Tenant Management. With this update MSPs and CSPs gain visibility into key Microsoft OneDrive and Microsoft SharePoint tenant level security settings, if applications using non-modern authentication is allowed, and even MDM certificate expiry. Expect more in ways of taking actions and alerting in future releases.
Troubleshooting Time Series Databases: Where Did My Metrics Go?
Complex modern applications rely heavily on observability, and metric monitoring is a crucial part of observability. The most common process of metric monitoring, which includes data scraping, processing, storage, and visualization, can be summarized in the diagram below: If an issue arises, for example, when users ask, “I have already recorded metrics in the application, why can’t I see my metrics on Grafana?”, how should we troubleshoot it?
Intelligent Alerting, Fewer Headaches: Insider View at ilert AIOps
You might have noticed that we released a series of AI-supported features last year. Intelligent alert grouping, developed to reduce alert fatigue, is the icing on the cake. With it, we combined all ilert AI features in a new powerful add-on that aims to reduce stress and give more clarity during IT incidents.