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Reduce Noise in Your DevOps Toolchain

In an ideal world, your DevOps toolchain would be highly automated for incident management and allow your teams to resolve issues at DevOps speed. An alert triggered by monitoring tools like Datadog or AWS Cloudwatch would notify on-call engineers, kick your collaboration tools into gear (ChatOps, StatusPage, etc), and automatically document the issue in ITSM and ticketing tools.

Alternative to Application Performance Monitoring (APM)

It’s essential to monitor server vitals such as CPU utilisation, memory usage and free disk space to spot the warning signs of impending doom (hands up those that have run out of disk space on a production server before. Many turn to Application Performance Monitoring (APM) software for help. But APM solutions can be expensive, require software to be installed and require system access that some people may not be comfortable with.

Incident Response: Should You Prioritize Quality or Quantity?

There are two common approaches to incident response: qualitative and quantitative. Each approach has its pros and cons. Meanwhile, an enterprise’s decision to take a qualitative or quantitative approach to incident response could have far-flung effects on the business, its employees and its customers.