Operations | Monitoring | ITSM | DevOps | Cloud

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IT Outage Notification Templates and Incident Communication Examples

Outages cost millions and even billions for businesses across different spheres. For example, Amazon may lose up to $34 billion in sales within an hour of downtime, and a service outage back in March cost Meta nearly 100 million in revenue. However, that’s not all that was lost. Due to poor outage notifications and a lack of resolution details, many Meta users were kept in the dark about the outage. This Reddit thread shows many users were frustrated.

Cloud Control #27 Distributed AI Infrastructure Service Transforming the Healthcare Industry

Welcome to Cloud Control - the podcast that focuses on cloud computing, featuring discussions with industry professionals. In this episode host Shon Harris is joined by Timothy Chow, a technology leader with decades of experience in cloud computing. Timothy is also a lecturer at Stanford University and is currently working on the Pediatric Moonshot project, which aims to revolutionize pediatric healthcare using advanced technologies.

From BizTalk to Azure: Developer journey and evolution of Integration

In this episode of Azure on Air from the INTEGRATE Summit, Riccardo Viglianisi shares the importance of quality practices in development, the role of testing frameworks, integration experiences in modern cloud environments, and the ever-evolving nature of software development. It sets the tone for a technical discussion that's forward-thinking and rooted in practical advice for developers.

Early Cloud Adopters Are Rethinking Their Strategies

The early cloud migration gold rush promised agility, cost savings, and innovation. Yet, fast-forward a few years, and many of those “trailblazers” are now realizing their cloud strategy is anything but optimized. For those who lifted and shifted, hoping to catch the cloud wave, the tide is turning—and it’s not looking pretty. The truth? Cloud 1.0 is out. Simply moving your legacy apps to the cloud without rearchitecting was a band aid solution.

What is Internet Stack Map?

To understand, optimize and ensure application reliability, you must look beyond just the code only from the cloud. Internet Performance Monitoring gives you visibility into the Internet stack from DNS latency to ISP performance to API response times. Catchpoint Internet Stack Map is the world's first live visual dashboard, providing true end to end monitoring for everything impacting applications and user experience.

From Siloed IT to Coordinated IT: Navigating the First Steps Towards Autonomic IT

Imagine a world where IT runs itself, monitoring and optimizing technology investments as it runs. Where IT operations are continuous: always available, always responsive, always seamless, always delivering what your organization – and your customers – need. This is Autonomic IT. However, implementing Autonomic IT is not as simple as adding technology and flipping a switch.

How to detect broken links with Playwright

One of our Slack community members recently asked if they could use Playwright and Checkly to detect broken links on their sites. They certainly can, and the answer to this question covers so many different Playwright concepts that it makes a perfect case for sharing Playwright features with the community. Let's unveil some links going nowhere! If you prefer the video version of this tutorial,

Feature Friday #26: Groups custom promise type

There’s a users promise type for managing local users. However, did you know there is also a custom one for managing local groups? You might have seen it mentioned in the CFEngine Build announcement, the blog post on Managing local groups, or in the announcement supporting custom bodies post. But let’s take another look. The easiest way to integrate the groups custom promise type is by using cfbs, simply cfbs add promise-type-groups in your project.