Operations | Monitoring | ITSM | DevOps | Cloud

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Deployment Pipeline: How to Automate It & Why It's Important

DevOps practices have become essential for streamlining the journey from code to production. Development and operations teams work together to ship better software faster. But even with DevOps, getting source code from commit to production can face long lead times and scalability issues. That's where deployment pipelines come in, automating the journey and speeding processes up. In this article, we’ll walk you through automating your deployment pipeline.

AI in Telecommunications: Opportunities, Challenges, and the Role of Resolve

Artificial Intelligence (AI) is rapidly becoming an essential component of the telecommunications industry, driving significant changes in how networks are managed, optimized, and maintained. With the growing complexity of telecom networks, coupled with the rising demand for seamless connectivity, AI offers a range of solutions to address these challenges. From predictive maintenance and network optimization to enhancing customer service, AI is poised to transform telecom operations.

The 8 Best AI Tools for Productivity in 2024

Since the launch of ChatGPT in November 2022, the world has seen a huge shift in our personal, business, and creative lives. Although we often use AI daily, its addition to our lives has not been without problems. It has caused writer strikes and worries about how AI handles our data and what it means for privacy, and many people are worried about AI taking over their jobs.

KEDB Explained: Key Insights and Benefits for IT Service Management

Rather than striving for immediate perfection, which can be unrealistic in complex IT environments, the KEDB, or Known Error Database, provides a practical approach. Teams use KEDBs to document known errors and their workarounds so they can address issues efficiently and keep systems running while more permanent solutions are developed. It's an approach that not only keeps operations on track but also supports ongoing improvements and knowledge sharing within the organization.

8 Problem Management Best Practices to Incorporate Immediately

In the fast-paced world of IT, ensuring the stability and reliability of your services is crucial. One of the most effective ways to achieve this is through Problem Management best practices. These practices focus on identifying and addressing the root causes of recurring issues, thereby reducing the number of incidents and enhancing the overall quality of your IT services.

Datadog vs Dynatrace [Comprehensive Comparison for 2024]

In complex IT environments, monitoring and observability tools are indispensable. They help organizations ensure optimal performance of applications and infrastructure, providing insights and alerts to address potential issues before they impact users. Two of the leading tools in this space are Datadog and Dynatrace. This article offers a comprehensive comparison of these platforms to help you decide which is best for your needs in 2024.

What is Good Latency in Networking?

In the world of networking, speed often takes center stage, but there’s another crucial factor that can make or break your online experience: latency. Whether you're running a business with multiple applications and users or simply enjoying a gaming session at home, understanding and managing latency is key to ensuring smooth, efficient, and frustration-free network performance.

Is Your IT Network Ready for 2025 and Beyond?

Today’s IT environments are larger and more diverse than ever before. MSPs and IT teams are constantly navigating a growing list of endpoints, an ever-changing threat landscape, and error-prone human workflows. It leads to mishaps, silos, and redundancies that, in turn, lead to unnecessary added costs.

Harness GenAI to enhance IT incident management

Advances in generative AI are rapidly transforming the IT operations landscape. According to Enterprise Strategy Group, 85% of organizations use or plan to deploy AI across many functional areas, including ITOps. AIOps platforms can apply advanced GenAI to quickly identify an incident’s root cause, impact, and recommend steps to resolution. When fed the correct information, AIOps gives IT teams immediate access to context-rich insights.