Operations | Monitoring | ITSM | DevOps | Cloud

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NiCE Announces Management Pack For VMware

With the start of the Microsoft Ignite conference at Orlando today, NiCE adds a new product to its portfolio of Management Packs for System Center Operations Manager (SCOM). The NiCE VMware MP provides real time monitoring of your VMware environments with full integration into your System Center deployment, allowing a return on investment within months. It is feature loaded and exceeds comparable monitoring solutions for VMware operations significantly.

Machine Learning in IT Operations: the Role of Transparency, Trust, and Control

In this Webinar, Nancy Gohring, Senior Analyst at 451 Research, and Elik Eizenberg, CTO and Co-Founder at BigPanda, discuss IT Operations, Machine Learning and the importance of Transparency, Trust and Control so that IT Ops leaders and practitioners can choose the right tools to support their critical digital transformation initiatives.

Zero-Trust Networks: When They Make Sense and When They Don't

As business applications shift from living on-premises to the cloud, it may not always be necessary to enable communication between user devices. In fact, preventing your clients’ user devices from contacting each other—part of a zero-trust network approach—could prevent a malicious cyber attack from spreading and costing clients major data recovery fees.

Visibility for Security You Can't Protect What You Can't See

As an MSP, your first line of defense for clients is visibility. You need to know exactly which devices you’re protecting and how those devices are configured. You also need to know what your client’s users are doing out there in the cyber wilds. Without these insights, you’re flying blind in a crazy fast-paced world of threats and risks. In this one-hour webinar from ID Agent and Auvik Networks, we’ll demonstrate how what you don’t.

Own the Network Network Management for MSPs EMEA

Most MSPs will agree that the majority of networking offerings out there are not built for the channel. This leads to poor support, cobbled together solutions, and poor management capabilities. In today’s cloud-dominated world, the network is more important to your clients than ever—it’s the gateway to everything they need.

How MSPs Should Implement Tech Standards

All MSPs would like to have a higher level of standardization across their customer base. Standardization lowers support cost and reduces your customers risks. Standardization has become more important and more complicated as your customers security and compliance requirements have increased. TruMethods President Gary Pica will share a step by step process for building and administering technical standards across your customers technical environments.

The SOP Advantage: How to Build a Culture of Documentation in Your MSP - Auvik Networks

Standard operating procedures—SOPs—are a well-known path to increasing efficiency in your MSP business. But where do you start? How do you organize it? You’ll find answers in this one-hour webinar with Nigel Moore, a former MSP owner who now coaches managed service providers in his Tech Tribe community.