Operations | Monitoring | ITSM | DevOps | Cloud

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Generative AI-Driven Enterprise Service Management

Sep 25, 2024 By Ivanti In Ivanti
Join Ivanti's Sirjad Parakkat and Peter Adams as they delve into the transformative power of generative AI in enterprise service management! This insightful session explores how AI can drive efficiency, improve productivity, and enhance engagement across your organization. Discover practical applications like incident classification, chatbot functionality, incident summarization, and knowledge article creation.
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Vendor Selection & Investment Decisions with Daniel Hurel, VP EMEA Cybersecurity at Westcon

Sep 25, 2024 By Ivanti In Ivanti
The conversation covers the challenges of vendor selection and investment decisions, focusing on making effective bets with a few vendors. It discusses the decision-making process for strategic vendors and investments, highlighting the importance of market needs and focus on high growth markets. Criteria for selecting vendors based on technology and people alignment are explained, emphasizing the importance of selecting a few vendors to build a relevant turnkey solution. The process of initiating the selection process is also explained.
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iOPEX

How to Leverage Generative AI in Retail?

Sep 25, 2024 By Nagarajan Chakravarthy In iOPEX
Generative AI has now become an essential tool in reshaping retail as we know it. Major players, including Amazon, Walmart, Carrefour, and more, have integrated GenAI into their operations, unlocking unprecedented efficiency and personalization in their strategies. As AI continues to evolve, it’s no longer just about retail media and advertising—it’s revolutionizing every aspect of the retail landscape, from product development to customer service.
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NinjaOne

NinjaOne is ISO27001 Compliant

Sep 25, 2024 By NinjaOne In NinjaOne
ISO 27001 is an international standard focused on information security. It provides a comprehensive framework for managing sensitive information and ensuring its security. ISO27001 outlines rigorous controls to protect the confidentiality, integrity, and availability of data. This ensures that organizations like NinjaOne maintain the highest levels of security in everything from data protection to threat management.
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NinjaOne

Complete Guide: What Is iOS Profile and Device Management?

Sep 25, 2024 By Lauren Ballejos In NinjaOne
iOS devices such as iPhones and iPads are increasingly prevalent in enterprise environments. As their usage grows, so does the need for effective mobile device management. Managing iOS devices is crucial for ensuring security, protecting sensitive data, and maintaining IT compliance with regulatory requirements. With the right management practices, organizations can ensure that iOS devices contribute to productivity while minimizing security vulnerabilities.
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Introducing Charmed OpenSearch

Sep 25, 2024 By Canonical In Canonical
Introducing Charmed OpenSearch – an enterprise solution for OpenSearch with advanced automation features, multi-cloud capabilities, and comprehensive support. OpenSearch is an open source search and analytics suite that developers use to build solutions for search, observability, security analytics, generative AI projects, and more. Charmed OpenSearch builds on this foundation with additional enterprise-grade capabilities that can help you spend less time on operational tasks and more time on high-value data and analytics projects.
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cloudzero

The Secret To Creating A Foolproof Customer Renewal Pricing Strategy

Sep 25, 2024 By Kunal Rao In CloudZero
Your customer renewal pricing strategy can make or break your business. You can create the best product in the world, market it masterfully, and provide exceptional customer service, but if your prices aren’t where they need to be, either your customers will churn or you’ll wind up spending way too much money to support a proportionally small revenue stream. Either way, your company will struggle to make ends meet.
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ivanti

Named Licenses vs. Concurrent Licenses: Choosing the Right Model for Your Business

Sep 25, 2024 By Ivanti In Ivanti
When it comes to licensing for ITSM solutions, understanding the different types of licenses available and choosing the right one can significantly impact your business’s efficiency and budget. While many subscription vendors only offer named licenses, some vendors also offer a more flexible concurrent license. Each has its advantages and situations in which it might be the better choice. Many SaaS solutions only use a named-user licensing model, which can be costly for certain organizations.
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broadcom

How to Optimize NOC Efficiency with Operational Reports

Sep 25, 2024 By Sandeep Tiwary In Broadcom
In the fast-paced era of modern communications, staying on top of network operations is critical to ensuring optimal performance and minimizing downtimes. While networks become increasingly complex, just keeping the lights on and reacting to issues as they arise is no longer enough. Today’s network management demands not only real-time monitoring but also the ability to derive insights from comprehensive reports to provide an accurate picture of health, performance, and configuration.
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InvGate

KPI vs SLA: Key Differences, Benefits And Best Practices

Sep 25, 2024 By Ignacio Graglia In InvGate
When diving into IT Service Management, you’ll encounter two heavy hitters concepts: KPI vs SLA. They may sound like confusing acronyms, but understanding these terms is crucial if you want your IT processes to run smoothly. While both are performance metrics, they serve very different purposes. In this article, we’ll break down what Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are, their benefits, and how they differ.
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