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How to test and monitor your APIs with Playwright

In today's video, we explore a lesser-known feature of Microsoft's Playwright - API Testing. We'll illustrate how to use Playwright for testing GraphQL as an example of an HTTP-based API; RESTful APIs can be tested too. We'll explain the usage of the 'request' fixture with Playwright, parse responses and validate their correctness. Moreover, we'll delve into executing multiple API requests in a single Playwright test case while testing their responses.

To fix customer service in Australia, put AI to work for employees

Australian business leaders can’t seem to crack the customer experience (CX) code. According to the ServiceNow Customer Experience Intelligence Report, customer service has gotten increasingly worse over the past three years. Australians are waiting longer than ever—spending a combined 107 million hours on hold, 11% more than the previous year.

Kubernetes - From chaos to insights with AI-driven correlation of Logs and Metrics

Written by John Stimmel, Principal Cloud Specialist Account Executive, LogicMonitor It’s common knowledge that Kubernetes (commonly referred to as “K8”s) container management and orchestration provide business value by enabling cloud-native agility and superior customer experiences. By their nature, the speed and agility of Kubernetes platforms come with complexity.

AI-driven contextual mastery for incident response

Context is fundamental to well-run tech operations, which require an understanding of systems, services, architectures, and teams to interpret the real-time data streaming in from observability and change systems. The delivery of context is crucial for effective operations performance. And it’s a universally important skill set for tech Ops teams to master.

Practical Zephyr - Devicetree practice (Part 5)

In the previous articles, we covered Devicetree in great detail: We’ve seen how we can create our own nodes, we’ve seen the supported property types, we know what bindings are, and we’ve seen how to access the Devicetree using Zephyr’s devicetree.h API. In this fifth article of the Practical Zephyr series, we’ll look at how Devicetree is used in practice by dissecting the Blinky application.

Elevating Perspectives: How to Navigate the Drone Industry

In the swiftly evolving landscape of technological advancement, unmanned aerial vehicles (UAVs), commonly known as drones, are at the forefront of a revolution that is transcending traditional industry boundaries. Their multifaceted utility across various sectors, from aerial photography to precision agriculture, infrastructure inspection, and beyond, signifies a paradigm shift in operational applications.

Unveiling the Technological and Mechanical Marvels of eSIM Technology

In telecommunications, eSIM technology stands as a beacon of innovation, transforming the way we communicate over cellular networks and opening up a world of possibilities. Embedded SIMs, or eSIMs, represent a paradigm shift from traditional physical SIM cards to virtual SIMs integrated directly into devices' hardware. In this comprehensive exploration, we delve into the technological and mechanical aspects of eSIM technology, comparing it to physical SIM cards, exploring the best eSIM apps, and showcasing the leading eSIM providers at the forefront of this transformative technology.

Open source observability explained - the Grafana Labs stack

Wish you could have open source observability explained to you? Senior Developer Advocate Nicole van der Hoeven explains how all the OSS projects from the Grafana Labs stack work together and how the picture they're all building towards is continuous reliability. TIMESTAMPS: ☁️ Grafana Cloud is the easiest way to get started with Grafana dashboards, metrics, logs, and traces. Our forever-free tier includes access to 10k metrics, 50GB logs, 50GB traces and more. We also have plans for every use case.

AI + PSTN = Changing the UC Landscape

While last month’s Enterprise Connect 2024 (EC24) show seemed a bit light in terms of headline news, it did offer one high impact storyline around the integration of AI services with the PSTN. EC24 showcased the addition of AI services, including transcription and meeting minutes, to PSTN call using popular UC services (Teams, Zoom, Webex, Ring Central). While these have been in place for conference calls for almost a year, AI for one-to-one calls via the PSTN is new in 2024.