Operations | Monitoring | ITSM | DevOps | Cloud

LLM app Observability: Opentelemetry as a standard

LLM observability is broken There are too many new libraries floating around, but they don't follow accurately the OpenTelemetry conventions. OTel isn’t perfect for LLMs yet—but extending a proven standard beats inventing another one. Why not use the same standard (OTel) which works so well for rest of the apps, and just work on top of it? This is what I was ranting with Pranav Raj S, co-founder at Chatwoot and we thought there must be other folks facing similar issues.

From Productivity to Performance: SQL Prompt's Next Chapter with AI

For nearly 20 years, SQL Prompt has been a trusted companion for database professionals, helping them write cleaner code, reduce errors, and save time. From its earliest days, the focus has been on productivity while removing the repetitive, mundane tasks that slow people down. It’s been about building the reliability and performance that developers and DBAs depend on every day and that story doesn’t stop here.

Datadog in the Era of AI

AI is changing everything. At Datadog, our approach is two-fold: empower you with complete observability across your entire stack, including AI as you incorporate it, and harness emergent technologies to make Datadog even more powerful. Join VP of Product Michael Whetten to see how Datadog is accomplishing these two approaches. He'll share the latest feature updates and new products designed to help you thrive in an AI-powered world. Plus, get a look at our long-term vision for the future of AI and its impact on your work.

Your Next Observability RFP Is All Wrong: Why AI Changes Everything

Watch how AI is reshaping observability for the years ahead. In this fireside chat, Logz.io founders Tomer Levy and Asaf Yigal reveal how the most innovative AI-first companies are breaking free from dashboards, avoiding common RFP mistakes, and building future-ready stacks. You’ll see: Watch and learn how autonomous AI eliminates noise, slashes costs, and gives engineering teams back their velocity.
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Implementing Agentic AI: A Technical Overview of Architecture and Frameworks

As businesses strive for smarter, faster operations, Agentic AI redefines enterprise operations, introducing solutions for autonomous decision-making and tackling complex challenges with precision. Agentic AI introduces an intelligent, enterprise-focused approach to enhancing operational efficiency and adaptability, paving the way for innovation. Its ability to support operational scalability and streamline workflows positions it as a vital tool for modern IT ecosystems.

ManageEngine named in the 2025 Gartner Magic Quadrant for AI Applications in ITSM

We're proud to announce that ManageEngine has been recognized in the 2025 Gartner Magic Quadrant for AI Applications in ITSM. This recognition comes after Gartner's comprehensive evaluation of our Completeness of Vision and Ability to Execute. We believe this recognition reflects our commitment to making AI-driven ITSM cost-effective, easy to implement, and scalable to meet modern enterprises' growing needs.

AI's Impact on Software Devs Productivity & Downsides

AI is boosting flow, job satisfaction, and productivity for devs. But here’s the twist: it’s not actually giving us more time to do valuable work. In his GitKon talk, Nathen Harvey digs into the real impacts of AI adoption in technical teams. Yes, AI reduces toil and improves satisfaction. But it also shifts how we spend our time and sometimes that means less “valuable work” gets done. So the question becomes: how can we use AI not just to work faster, but to work better?

The AI Cost 'Black Box' - And How CloudZero Provides Clarity Into Spend

AI adoption continues to explode, and so do their costs. By mid-2025, enterprise LLM spend had already hit $8.4 billion, more than double the year before. And in a major shift, Anthropic recently overtook OpenAI as the enterprise leader. Their Claude models are now core tools for companies adding generative AI technology into their products and workflows. CloudZero recently announced we are the first cloud cost platform to integrate with Anthropic.

Troubleshooting Microservices with AI

Ever found yourself saying, "But it works on my machine!" when a bug pops up in a microservices environment? It's a common and frustrating problem. Unlike a monolithic application, microservices are a collection of independently deployed services that communicate with each other. This complexity makes it difficult to reproduce real-world issues on your local machine, as you may not have all the necessary services and dependencies running. But what if you could take a snapshot of a running application's behavior and bring it home for debugging?