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Agentic AI: Ushering in the Next Era of Intelligent IT

IDC predicts agentic AI will command over 26% of global IT spend, hitting $1.3 trillion in 2029. How do IT Ops teams prepare for the reality of agentic systems being embedded across workflows, interfaces, and enterprise platforms? We went straight to the source—IT Ops leaders—to learn how they’re tackling agentic AI.

Ep 18: AI has a memory problem, just like you do

In this episode of Masters of Data, we dive into how AI learns, examining both how we teach it and what it derives from human performance, as well as why context plays a crucial role in AI interactions. We break down five key components of AI training and talk about why we should view AI as a tool under human control rather than an autonomous entity. We explore the challenge of maintaining context in AI—much like our own memory struggles—and discuss methods, such as retrieval-augmented generation, that can help AI retain context more effectively.

Introducing Kentik AI Advisor

Introducing Kentik AI Advisor. AI with a comprehensive understanding of your network that thinks critically and advises how to design, operate, and protect infrastructure at scale. With the rise of hybrid cloud networks and the growing demands of AI infrastructure, network teams are under pressure to balance cost, performance, and security, often with limited resources that delay critical strategic initiatives.

Maintaining Software Excellence in the Age of AI Coding Assistance

In this preview of his AWS re:Invent session, Cortex CTO & Co-Founder Ganesh Datta breaks down how AI coding assistants are transforming software development, and what high-performing teams are doing to keep speed and reliability in balance. You’ll learn: If you care about AI, engineering velocity, or building sustainable systems, this is a must-watch. Full Session: December 3 at 2:30 PM Learn more about Cortex: go.cortex.io/reinvent.

When Bots Grow Brains: RPA and Agentic AI For the Win

For a long time, robotic process automation (RPA) was the fastest way to scale repetitive digital work. Bots copied, clicked, and executed rule-based tasks faster than any human. They reduced error rates and delivered early wins for efficiency. Sounds just fine, right? Prepare for a Matrix moment, because the truth is that IT teams built RPA only for predictability. It could follow instructions, but it couldn’t adapt when something unexpected happened.

Prioritize errors and create tickets using Rollbar's MCP Server

Production errors can feel overwhelming. Your Rollbar dashboard is filling up with alerts, your team is scrambling to understand what needs immediate attention, and critical revenue-impacting issues might be buried among less urgent problems. Sound familiar? In this post, I'll walk you through a workflow that transforms production error chaos into organized, prioritized action items. We'll cover everything from analyzing Rollbar errors to creating properly linked Linear tickets.

Introducing Kentik AI Advisor: The Future of Network Intelligence

Introducing Kentik AI Advisor, a powerful new AI designed to deeply understand your network, reason through complex issues, and deliver clear, actionable guidance for designing, operating, and protecting your networks. By autonomously querying Kentik’s rich telemetry and tools, it explains what’s happening, why it matters, and what to do next — from troubleshooting and capacity planning to cost optimization and risk mitigation.

Introducing Datadog Agent Builder: Build agentic workflows for alert response and remediation

Building automated workflows that adapt to real-world complexity can be a challenge. As systems scale and scenarios multiply, teams often end up hardcoding endless logic branches just to handle every potential outcome. That’s why we’re introducing Datadog Agent Builder, a powerful new tool that lets you create custom AI agents that are fully hosted by Datadog.

Elasticsearch: The context engine for grounding and orchestration in Microsoft Azure AI Foundry Agent Service

The rise of large language models (LLMs) and agentic applications promises to transform enterprise workflows. Yet, the core challenge remains: How do we ensure these powerful agents generate accurate, relevant, and trustworthy responses based on proprietary enterprise data rather than relying solely on their generic training knowledge? The answer lies in grounding — connecting the LLM to verified, trusted, and up-to-date information.