Operations | Monitoring | ITSM | DevOps | Cloud

What Enterprise Leaders Must Know About Operationalizing Agentic AI

Reports by Gartner say that over 40% of agentic AI projects may be discontinued by 2027, primarily due to unverified costs, vague business value, and weak risk governance. Most business leaders can already see the risk. Or the opportunity. That’s not the problem; the problem is what happens after - the effectiveness of process execution. Anushree Verma, Senior Director Analyst at Gartner, said: Execution latency is now the most expensive form of operational waste.

How AI Agents Are Redefining the SRE Role

Even the best site reliability engineers (SREs) spend too much time doing reactive work—triaging incidents, gathering context, escalating to the right teams, and documenting what happened. That work is essential, but it’s not where an SRE’s highest value lies. These engineers are hired to build and maintain resilient systems, not play air-traffic control with every alert that hits their queue.

How to Detect And Uninstall Comet And Atlas From All Your Company's Computers

Discover how to manage unauthorized AI tools like Atlas and Comet in your organization. Learn how to:✓ Identify machines running unauthorized AI browsers.✓ Create smart tags for banned software.✓ Set up proactive security alerts.✓ Deploy automated uninstallation packages. Whether you're concerned about data privacy, compliance requirements, or unauthorized software installations, this guide shows you how to take control of your IT environment.

Understanding Cryptocurrency Market Trends and Investor Strategies

Crypto has become the buzzword of recent years. Despite this, people still treat cryptocurrency as a mystery. They consider it volatile, unpredictable, and difficult to understand. Yet beneath that reputation is a market built on patterns. These patterns include aspects like data and user behavior. All of which can be studied and mastered. It's a similar situation to the stock market; the prices don't move by chance. Instead, they react to market confidence and global sentiment.

How Web Development Agencies Will Transform Business Websites in 2026

In 2026, businesses can expect web development agencies to do far more than build static digital presences. With emerging technologies such as AI, Progressive Web Apps (PWAs), and serverless architecture, web development firms will deliver smarter, more secure, and highly personalised websites that evolve in real time with user needs. Agencies will also streamline integration with internal systems, optimise for voice and mobile, and drive sustainable performance. This means that partnering with a forward-thinking web development agency will become less of a cost and more of a strategic asset for companies aiming to stay competitive.

Lessons from KubeCon: What "Best-of-Breed" AI SRE Really Requires

This year’s KubeCon underscored a real shift: AI SRE has gone mainstream. Of course, it’s not a surprise. Teams from high-growth startups to Fortune 500s are running more complex, cloud-native systems, shipping more AI-generated code, and facing rising expectations. Downtime is absolutely not an option and the work for on-call SREs has become unsustainable. The question isn’t whether AI SRE helps. It’s which one you can trust in production.

Announcing a forthcoming integration with PagerDuty + Azure AI SRE Agent for faster incident response

The energy at Microsoft Ignite this year was electric. AI was everywhere, and the possibilities are limitless. As developers and operations teams explore what AI can do, one thing became clear: the future isn’t about switching between tools. It’s about intelligent agents working together to help humans solve problems faster. At PagerDuty, we’re building on that excitement.

What's Special About MCP?

AI agents can interact with the world using tools. Those tools can be generic or specific. For example: Generic: Specific: The most general ones, like “run a bash command” and “read and write files” are built into the agent. More specific ones are provided through Model Control Protocol (MCP) servers. Every tool provided to the agent comes with instructions sent as part of the context.