Operations | Monitoring | ITSM | DevOps | Cloud

A summary of our third Moogsoft engineering Twitch Stream chatting about all things DevOps

Have you been a frustrated customer at the end of the service line waiting to achieve a resolution for your problem? After all the waiting, you'll hear a voice giving you a standard response: your request will be addressed and resolved soon. An incident need not be a harrowing experience, but can be turned into a positive customer experience using customizable and publicly accessible status pages for timely incident communication.

In an era where speed, productivity, and user experiences matter most what are the incident management capabilities managed service provider need most to grow, transform and mature their digital operations, processes and serve more organizations, faster and more efficiently. Many of today’s enterprises still have operations that are largely manual, reactive and lack the in-house resources and expertise to undertake a digital transformation initiative.

The OnPage team is pleased to announce a new feature to the enterprise web console: Delay Notifications. With this new addition, organizations have the option to queue messages for specific time periods, delivering messages at the end of the Delay Notification schedule. The latest feature is designed to alleviate alert fatigue and improve work-life balance for incident respondents.

Robotic data automation (RDA) is designed to optimize IT functions for a broad spectrum. It is the next generation data automation technology that is specifically designed to bring efficiencies to multiple IT functions including CXO/IT leaders decision making, IT Ops, Helpdesk, Salesforce.com, ServiceNow and other applications used by enterprises.

This is the tenth chapter in The Observability Odyssey, a book exploring the role that intelligent observability plays in the day-to-day life of smart teams. In this chapter, our DevOps Engineer, Sarah, throws in the towel at C&Js and moves on to build her own business.

This is the eleventh chapter in The Observability Odyssey, a book exploring the role that intelligent observability plays in the day-to-day life of smart teams. In this chapter, our IT Ops Leader, James, speaks with the analysts about what’s happening in the AIOps space.

When we detect something wrong with your site (it is down, a broken link is detected, the certificate is invalid, ...), we can notify you via one of the many notification channels we support. One of those channels is Pushover, an excellent service to send native notifications to mobile devices. We have supported Pushover since we launched a couple of years ago. Now, we've added a nice option that several of our users we're asking for: setting the priority.