Operations | Monitoring | ITSM | DevOps | Cloud

We’re excited to announce a new set of product updates and enhancements to the PagerDuty platform! PagerDuty partners with organizations to help teams create efficiencies across IT organizations and protect customer relationships. These updates will help further improve your team’s ability to manage and reduce noise, automate critical response workflows, and quickly mobilize a response in order to mitigate disruptions across your digital operations when seconds matter.

Monitoring your system and infrastructure is critical to ensure the performance of your services. In fact, as software development moves faster and faster, alerting and monitoring becomes an indispensable practice for modern DevOps teams. Why is that exactly? That’s what I’m going to discuss today.

The SNMP world is becoming more and more important within the monitoring environment, as companies need to find software that has specialized tools for trap monitoring. If you are not familiar with the term SNMP, take a look here. In this article, we will focus on Pandora FMS SNMP alerts, on how they work and how you can benefit from them.

Your network operations center (NOC) team plays an important role in your enterprise — and you want to do everything possible to help this team succeed. With these 10 best NOC dashboard examples, you can do just that. Bonus Material: NOC Automated Workflow Example PDF There’s no shortage of NOC dashboard examples, but deciding which ones work best for your enterprise NOC team can be challenging.

Your NOC data center is vital to your enterprise’s success, due to the fact that it bridges the gap between your computer network and telecommunications infrastructure. This center also enables your enterprise to quickly and effectively identify IT downtime and outages and address these incidents before they damage your enterprise and its stakeholders.

In an unprecedented incident that has left medical authorities in Western Australia (WA) in disbelief, a local teenager has been found to be the mastermind behind a massive data breach. The breach intercepted thousands of names, phone numbers and communications between doctors responding to the COVID-19 crisis from their pagers. This is an unfortunate incident and a simple reminder of how pagers jeopardize the security of sensitive patient information.

Ask any IT Ops practitioner what the first question they ask is when joining an emergency bridge call, and you’ll get the same answer: “What changed?” Our customers report that changes in their IT environments cause 60% to 90% of the incidents they see. Yet for some reason enterprises still find it difficult to deal with changes and correlate them to the IT incidents they may have caused.

Incident response doesn’t only happen in Slack, so today we’re happy to announce our integration with Zoom to create incident bridges automatically. Using the power of FireHydrant Runbooks, a Zoom meeting can be added with fully customizable titles and agendas based on your incident details. Let’s dive into how it works.