Every successful company plans for sustainability and growth. Forecasting the growth path helps companies set their short- and long-term business objectives and make important decisions to help them reach their goals. Short-term forecasts are important in quarterly and annual budget planning and for ensuring that daily business operations help achieve long-term goals.
An incident post mortem is known by many names- incident review, root cause analysis (RCA), learning review, but what do they entail?. A post mortem is a post-incident activity to help organizations understand how the incident happened and to learn from it. Service incidents are an unavoidable hurdle for any company when they do happen, the teams working will be wholly focussed on restoring service as quickly as possible.
IT operations is at a crossroads. The increasing complexity of IT infrastructure and software is challenging IT teams and the business. So this year we decided to focus our survey on what IT Ops execs, managers and practitioners think about the current state of their operations, the future of their systems and the role automation and AIOps might play in their transformation.
Customers today are faced with a wide variety of industry terminology: APM, IOTA, BPM, OI, BAM and AIOps, just to name a few. Using different terminology like this might help large vendors expand their market size with different positioning offerings, but it certainly doesn’t help their customers understand what they’re getting. Companies spend tens of millions of dollars to solve their problems with the wrong solutions and struggle to get value from it.
OnPage provides a reliable incident alerting solution, built for today’s healthcare providers and IT professionals, ensuring that important notifications are sent to the right individuals at the right time, every time. Adopting OnPage as a pager service or IT alerting solution equates to HIPAA-compliant exchanges, without human errors or complications.
We are thrilled to announce the formal launch of our global partner program. This program will provide more routes to market for distributors and value-added resellers (VARs) and create new service opportunities for managed service providers (MSPs), systems integrators (SIs), and consulting partners.
Here at Statuspage, we take pride in helping you communicate proactively to customers during a service outage. We also believe that during moments of stress times, the tools you rely on should be simple, intuitive, and easy to use. Using simplicity as our guide, we’ve updated the design of the Statuspage management portal. We kept things organized much as before, keeping the focus on what’s most important – helping you create and update incident communications.
It may be back-to-school month, but the glitches never went on summer vacation! Check out the glitches that occurred since our last report…
Demand forecasting is the process of predicting future demand for a company’s products or services. Understanding how many customers will want to purchase or use something is critical for acquiring inventory, planning capacity, scheduling resources, producing products and managing the supply chain. How many people should you schedule for a work shift? How many widgets should you produce this quarter? When should you build additional capacity into your systems?
Last week, we spoke with a lot of folks at PagerDuty Summit, where we explored the power of error monitoring in a world that’s always on (or on-call). What a neat tweet. Throughout our conversations, one thing became clear: developers are seeking out increased efficiency — they want to minimize time to error detection and resolution. They want to know about issues, find the root cause, and fix them quickly so that they can move on to other things — like writing more code.
