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Alerting

What is incident response?

Incident response is the process of responding to and managing the aftermath of a security breach or cyber attack. It involves a systematic approach to identifying, containing, and mitigating the consequences of an incident in IT, OT or Cybersecurity, with the goal of minimizing the impact on the organization and its stakeholders. It is often exclusively related to Cybersecurity.

What is an event?

Terms like ‘event’ play an important role in understanding IT and OT operations. There is usually an abundance of interpretations and definitions. You will also find different naming conventions with each vendor of tools for monitoring and service management. So, let’s dive in. How does ITIL (Information Technology Infrastructure Library) define an event? ITIL links events and notifications directly by saying.

What is an alert?

Terms like ‘alert’ play an important role in understanding IT and OT operations. There is usually an abundance of interpretations and definitions. You will also find different naming conventions with each vendor of tools for monitoring and service management. So, let’s dive in. How is an alert defined? Some define alerts as events that meet a certain thresh-hold, have a specific relevance (as in ITIL – events of warning/alert type) or require action.

6 Best Open Source Status Page Alternatives for 2024

With so much reliance on online services and applications these days, a status page is essential to a business, its support and IT teams. It’s a key component in your incident communication strategy. Communicating the status of your website or service to users (particularly customers) creates trust and keeps them updated—especially during downtimes. Plus, it saves you from sending out emails or using other time-consuming methods to provide status updates.

Use ilert mobile app to take someone else's on-call shift

Use the ilert mobile app to receive push notifications about alerts and gain access to essential incident management features so that you can take immediate action from anywhere. The app also allows you to quickly take over your colleague's on-call shift while on the go. Check out the video to learn more about this feature.

The Show Must Go On - Incidentally Reliable with Piyush Verma (CTO at Last9)

Catch Piyush Verma, Co-Founder and CTO at Last9 in conversation with Ankur Rawal, Co-Founder and CTO at Zenduty — discussing what reliability means to the modern consumer, why SREs make excellent decision-makers, and the current state of observability. Exclusively on The Incidentally Reliable podcast — made by SREs for SREs, hosted by Zenduty. Zenduty is an advanced incident management platform that gives you greater control and automation over the incident management lifecycle.