Maintaining system reliability amidst a deluge of alerts remains a formidable challenge for complex infrastructure environments. To address this critical need, Squadcast is happy to introduce Intelligent Alert Grouping - designed and developed based on in-depth discussions and feedback from our enterprise customers. This innovative solution is designed to streamline Incident Management, ensuring that Incident Response teams can focus on what truly matters.

Website downtime can significantly negatively impact businesses that rely on their online presence and connectivity. Without a website, companies can lose sales, damage their reputation, and frustrate customers trying to access information or services. That's why having an effective alert system for website and application monitoring is critical.

Monitoring tools, also known as observability solutions, are designed to track the status of critical IT applications, networks, infrastructures, websites and more. The best IT monitoring tools quickly detect problems in resources and alert the right respondents to resolve critical issues. Response teams use observability solutions to gain real-time insights into resource availability, stability and performance.

Grafana Alerting helps you identify issues almost immediately after they occur — and you don’t have to constantly check your system to get the insights you need. Instead, Grafana Alerting sends alert notifications to reach you wherever you are, whether that’s in a Slack channel or in a messaging app like Telegram. Telegram is a viable option for receiving alerts, especially when you want personal or individual notifications rather than those sent to a team.

2023 has been a year of significant growth for Squadcast, with an expanding presence in both Mid-Market and Enterprise segments across IT Alerting and Incident Management categories. And with the release of the G2 Winter Report '23, it's an opportune moment to share some of our key achievements.

Most software engineers know that they are typically tasked with on-call shifts, but new software engineers entering the field may be asking themselves – What do I even do if I get scheduled for an on-call shift? This is a common question that often doesn’t get answered until that first on-call shift, and unfortunately that can be overwhelming for a young professional who is nervous about their first on-call shift, let alone their first incident.

The vast number of threats lately lurking in cyberspace means that for cybersecurity teams, it's not a question of if an incident will occur but when. Whether it's a service outage, a data breach, a ransomware attack, or some other disturbance, organizations are bound to face security incidents eventually — the only question is if they're prepared.

For 83% of companies, a cyber incident is just a matter of time (IBM). And when it does happen, it will cost the organization millions, coming in at a global average of $4.35 million per breach. Add to that stringent data protection laws and the growing frequency and reach of ransomware and other sophisticated attacks.