Sometimes an IT ticket is just an IT ticket. But far more often, when one or a few tickets are submitted, it means there are many more users and systems exposed to the same issue. IT issues can quickly get out of control and affect many employees, sometimes overnight. When these get out of control, they can become “top call drivers” that bring your team, department, business lines, and even entire business to a halt.

Sentry Alerts ping you on Slack, Microsoft Teams, or Pager Duty when something goes needs your attention. However, too many alerts can turn your notification channel into an endless noise feed. I spoke with dozens of Sentry customers in the past 6 months, and something I heard over and over again was “Sentry can get noisy at times” and “There are days I can’t keep up with Sentry notifications because we get so many of them”. Does this sound familiar?

Microsoft Teams is a popular integration request for our Alerting feature, and the Raygun team is busy at work making this feature available to all our customers. We will be notifying all our customers when this feature is available. You are also welcome to keep an eye out for the launch announcement in our Changelog. Since it’s such a popular integration request, we thought we’d share some specs and screenshots with you as we progress through the work.

Welcome to day one of our very first Launch Week! In the upcoming days, we’ll release new features every day. We’ll share new alerting capabilities, unlock the power of Playwright, and will talk about new ways to control and write your Browser checks. It’ll be a nice feature and improvements mix, trust me! To kick things off, let’s have a look at what’s new in the world of monitoring and alerting.

Welcome to Grafana 9.2, a jam-packed minor release with a wide range of improvements to help you create and share Grafana dashboards and alerts. Along with new developments for public dashboards and support for Google Analytics 4 properties, Grafana 9.2 offers new ways to connect with support teams about panel issues, a simplified query variable editor for Grafana Loki, improvements to access control, and much more.

More than 16 months ago we provided a solution to integrate HashiCorp Consul with our alerting and on-call management platform by using consul-alerts - a dedicated application that allows for communication between a deployed Consul instance and an existing iLert account. ‍ With more code infrastructure being moved to the cloud to ensure better security and availability, we too have ensured that our service integrates with the HashiCorp Cloud Platform (HCP).