Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Asset Management, Device Management and related technologies.

Laptop Inventory: How to Build it And The Best Tools to Manage it

By the end of 2024, the world will have shipped a staggering 186.68 million laptops, according to Statista. With so many devices in circulation, the importance of maintaining an accurate and up-to-date laptop inventory has never been greater. Knowing what laptops your organization owns, where they are, and how they’re being used is crucial for ensuring smooth operations and minimizing risks. In this blog post, we’ll unpack everything you need to know about laptop inventory.

Customize Your Self-Service Portal to Reflect Your Brand

A self-service portal is a branded help center where your employees and customers can find solutions, request services, and report issues. Watch this video to see how easy it is to customize your self-service portal with Alloy Navigator—just a few clicks in your browser! Tailor the support portal to reflect your unique brand, add a festive touch for the season, or mix it up—the choice is yours. Key moments.

NinjaOne MDM: What's New and What's Next

Introduced in June 2024, NinjaOne MDM quickly began turning heads for those in search of a better way to manage Android and Apple mobile devices. Our product and engineering teams continue to deliver enhancements that enable NinjaOne MDM to better serve the unique needs of internal IT and MSP organizations – regardless of size or experience level.

Sustainable Success: Productivity Without Burnout

IT teams are often encouraged to keep going at full speed ahead, considering the important role that they play in keeping the company running. Unfortunately, these efforts often lead to intense burnout and fatigue, leading to a multitude of issues with employees such as higher rates of turnover, lack of motivation, and more. Join our panel of esteemed IT leadership experts as they discuss how to alleviate burnout and even stop it before it starts.

ITAM in SMBs - Trends We See for 2025

In the evolving landscape of IT Asset Management (ITAM), small and medium-sized businesses (SMBs) are experiencing a paradigm shift. Traditionally, ITAM was the domain of large enterprises, managed by solutions like Certero, Flexera, and Snow, focusing primarily on tracking and managing expensive software licenses and conducting software audits. However, the landscape is changing, and SMBs must now embrace ITAM, albeit in a completely different manner.

What is Agentic AI? And why does it matter in IT service management and ITAM?

When embarking on a new digitalisation project today, people expect more than just the basics, such as security, functionality or choosing a trusted brand. They're looking for tools that offer a personalized experience and smart automations. This is especially true for service desks and IT management platforms, where automating repetitive tasks and tailoring the experience to users really matter. AI agents are a great solution for this. They can handle tasks on their own, make processes smoother, boost efficiency, and save money.