Operations | Monitoring | ITSM | DevOps | Cloud

Collaboration

An FBI spymaster taught me how to read my coworkers

“Wait. I don’t remember telling you the name of my hometown,” I said with an eyebrow cocked. “No, but I’m an intel analyst. So I know.” Truth be told, I was surprised the conversation hadn’t included more moments like this. I’m sitting in a tavern a few klicks down the road from the FBI’s training academy in Quantico, VA.

GitKraken v6.5: Fork & Perf Improvements

The latest updates to the GitKraken Client are so forking good, you’re sure to break into your Kraken happy dance. We know Keif did. Before we get to the meat and potatoes of what’s new with GitKraken v6.5, here’s the high-level: the GitKraken Git GUI is now 10% faster; with 20% reduced memory consumption; taking up 30% less disk space. How knife is that?!

The best way to collaborate through recorded messages - CloudApp

In this era of globalization, sharing information has been made quiet doable for everyone. Whether it is in the form of text, an image, a video or any other visual form, thanks to the built-in features of mobile devices, like screen recording and screenshots etc, sharing information has become a cinch. In fact, most people prefer sharing information in the form of an image or a video instead of typing lengthy text messages.

Attention leaders: there's something your team isn't telling you

You’re a manager. You’re not one to pat yourself on the back, but you’ve got to admit: your team is doing pretty darn well. At least, that’s how it seems to you. Big projects are being checked off the list, deadlines are being met. You haven’t had to referee any heated conflicts, your inbox has no complaints. You’re good! But is that the whole story? Our research suggests your direct reports might describe the situation a wee bit differently.

Unit testing mmctl commands

Mattermost is starting a new open source campaign, this time around increasing the unit test coverage for the mmctl tool. The mmctl tool is a CLI application that mimics the commands and features of the current Mattermost CLI tool and uses the Mattermost REST API to communicate with the server. Using the tool, you can control and manage several Mattermost servers without having to access the specific machine on which the server is running.

What is ITSM? Align IT with Your Business Needs

In this age, businesses that provide the best service survive, and when technology becomes the only means to deliver the best service then IT service management is not a question of why but a must. ITSM enables organizations to build a business around better IT support structures, so they can create the best product or service experience. In this blog, we will talk about some of the fundamental questions around ITSM.

Migrating from Perforce to Git

Source control, aka version control, is the method of tracking and managing changes to software code. Source Control Management (SCM) systems offer a running history of code changes and can be particularly helpful for teams of developers making changes to the same files. As a critical aspect of responsible software development, source control helps developers track code changes, see complete revision history, and revert back to a previous version of a project if needed.