Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

Deliver exception messages through Slack and Webhooks for fast resolution

Building new applications is a lot of fun, but troubleshooting and fixing the crashes that can come with app development is not. While many organizations are fast adopting the DevOps model, there are still some legacy frameworks where developers and operations teams are separate. Developers build and submit apps to their ops team, who in turn deploy and maintain the production stack. A common issue that arises due to this workflow is the time it takes to find and resolve crashes.

OpenSearch is here

We’re excited to announce that Upsun now offers OpenSearch as a service available and included on all plans. OpenSearch is a distributed RESTful search and analytics engine you can use for log analytics, a search backend, clickstream analytics, and more. With the recent move by ElasticSearch to switch to a licensing model, it was important for us to propose a strong open source alternative. And OpenSearch is completely open source, so you could run and manage it on your own.

What is end-to-end testing?

End-to-end testing, also known as E2E testing, is a methodology used for ensuring that applications behave as expected and that the flow of data is maintained for all kinds of user tasks and processes. This type of testing approach starts from the end user’s perspective and simulates a real-world scenario. For example, on a sign-up form, you can expect a user to perform one or more of these actions: You can use end-to-end testing to verify that all these actions work as a user might expect.

Incident management best practices: before the incident

When incidents inevitably occur in your software stack, managing them well could be the difference between losing customers and building trust with them. In this article, we’ll give you and your team some best practices on how to prepare for managing incidents. It’s crucial to define service ownership, a declaration process, and practice all of it. With a little planning now, you'll be able to cut your incident response time drastically.

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Show character with Blameless Postmortems (part one)

This is Part 1 of a two-part series on Blameless Postmortems. Today, we'll discuss why blameless postmortems are so important and their implications for your team; the second part will go into detail on how to set them up as a process and make them successful. Somebody wise may have once told you that how we handle adversity shows our character. Being able to acknowledge and admit mistakes is the first step towards learning - it's a key part of success both in personal relationships and in large companies.

What is IaC?

I recently had a wonderful opportunity to contribute to the Computer Weekly Developer Network (CWDN) ultimate series on “Infrastructure as Code” that collected articles and overviews from vendors and experts operating in the IaC space to form a formidable reference on all aspects of IaC. My contributions were to offer some insight into our architecture that has been designed to monitor infrastructure that has been deployed as code automatically and without tedious manual configuration.

Leading provider of digital, cloud and advisory services reduced time-to-resolve issues by 1400% with VirtualMetric

A leading provider of innovative digital and cloud services, part of the Microsoft ecosystem, chose VirtualMetric to get critical insights and complete visibility over their cloud environment. With 38,000 professionals in 24 countries, the company is specialized in cloud and application services, managed services, analytics, AI and helps companies to implement the latest technologies to various industries, leveraging the Microsoft platform.