Operations | Monitoring | ITSM | DevOps | Cloud

State and local governments (SLG), the frontline for delivery of services much of the population rely on, face some difficult challenges when it comes to modernization of their IT networks. Among them, the tools and services being used are built on some seriously old legacy infrastructure.

In one of our previous articles, we discussed what an SRE is, what they do, and some of the common responsibilities that a typical SRE may have, like supporting operations, dealing with trouble tickets and incident response, and general system monitoring and observability. In this article, we will take a deeper dive into the various SRE principles and guidelines that a site reliability engineer practices in their role.

Tucker Callaway is the CEO of LogDNA. He has more than 20 years of experience in enterprise software with an emphasis on developer and DevOps tools. Tucker fosters a DevOps culture at LogDNA by tying technical projects to business outcomes, practicing extreme transparency, and empowering every person in the company to contribute.

Tracing has become essential for monitoring today’s increasingly distributed architectures. But complex production applications produce an extremely high volume of traces, which are prohibitively expensive to store and nearly impossible to sift through in time-sensitive situations. Most traditional tracing solutions address these operational challenges by making sampling decisions before a request even begins its path through your system (i.e., head-based sampling).

It’s no surprise that monitoring and managing networks in the financial services industry is a complex task with plenty of challenges. In addition to the “standard” networking requirements, like high availability and traffic capacity planning, IT in the finance industry has to deal with regulatory and industry-specific challenges that create even more issues to deal with.

The question that people who don’t know us constantly ask, “What does Upsun do, exactly?” Our new overview video aims to answer just that. We took a five-step approach to ensure our message was both clear and succinct: We hope that this video addresses the question about what Upsun does and inspires you to use the same five-step framework when you’re tasked with explaining a difficult concept.

Willy Tarreau, the founder of the HAProxy load balancer, 20 years past its initial, open-source release, still guides the project, often submitting code patches and writing long and meticulous replies on the community forum. Over the years, he has been joined by a cast of regular contributors, but also newcomers. This collaboration has kept the project evolving over time. In this interview, Willy describes his views on the success of the project, and how it grew over the years.

In this blog we look at how Console Connect is providing Acquire BPO, an Australia-based contact centre and business process outsourcing company, with greater control and agility over its global network infrastructure...

So you’ve just created a new project and want to start distributing it, but you still don’t know how to manage its deployment. Then there’s the monitoring, network request, and a lot of other problems related to modern apps. At the same time, you want to avoid working directly with AWS due to its intricacy.