Operations | Monitoring | ITSM | DevOps | Cloud

Over the years, Chaos Engineering has proven its effectiveness time and time again, uncovering risks and saving companies millions they would have lost in painful, brand-impacting outages. But as Chaos Engineering adoption increased, we found organizations running into the same stumbling blocks when they tried to scale. Individual teams would get great results with Chaos Engineering, then stall as they tried to get more teams involved.

Redis earns its place in modern stacks because it’s an in-memory data store with microsecond latency and rich data structures, making it perfect for things like caching, sessions, and rate limiting. Since it often sits on the request path, small issues (connection churn, blocked commands, memory pressure) can quickly ripple into user-visible incidents.

Extending Large Language Models (LLMs) with custom tools has become increasingly valuable in today’s AI landscape. Model Context Protocol (MCP) servers provide a standardized way to connect external tools and resources to LLMs. This can enhance their capabilities beyond basic text generation. While thousands of pre-built MCP servers exist, creating your own allows you to address specific workflows. You can implement use cases that off-the-shelf solutions cannot handle.

For a long time, public cloud has been the default answer to scaling infrastructure, but it's not the only path forward. As more teams weigh the risks of vendor lock-in, data residency, and dependence on US-based providers, the conversation around private cloud has taken on new urgency. However, building on private infrastructure doesn't have to mean sacrificing flexibility.

When you hear "enterprise process automation software," your mind might jump to IT workflows or yelling “agent” into the void of an AI phone tree. But the reality is that this software is not just for IT, and neither is the Zero Ticket vision it enables. If your business has ever struggled with clunky internal handoffs, repetitive requests, or delays caused by manual approvals and triage, you’re dealing with the same inefficiencies that Zero Ticket IT is built to eliminate.

When minutes matter, IT leaders need more than quick fixes; they need foresight. That’s where Teneo’s Managed DEX (Digital Experience Monitoring) comes in. Managed DEX is designed to detect what legal teams can’t afford to miss. It monitors for “ghost traffic”- those eerie, unexplained signals of abnormal network activity that often signal compromise or instability- and other anomalous device behaviors that can precede full-blown outages or cyber incidents.

For twenty years, Certificate Authorities ran the perfect protection racket. The CAs had a beautiful monopoly. Browsers needed them to keep users safe. Websites needed them to look legitimate. Everyone paid up, nobody asked too many questions. Then the cryptography of most certificates (SHA-1) got shattered, and the browsers realized they’d been played.