Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

How to manage ilert call flows via Terraform

Call flows let you design voice workflows with nodes like “Audio message,” “Support hours,” “Voicemail,” “Route call,” and much more. The ilert Terraform provider now includes a ilert_call_flow resource so you can version and promote these flows across environments. This blog post offers an overview of managing call flows in Terraform, detailing the benefits and key scenarios.

A quick recap of IDPCON 2025

Two weeks ago, we hosted IDPCON 2025, and the response has been overwhelming. Over 250 engineering leaders from 20+ countries joined us for 12 sessions featuring speakers from Canva, Skyscanner, Blackstone, and more. Attendees participated in discussions at 20+ roundtables, sharing strategies and challenges around engineering excellence and internal developer portals.

Cultural ROI In FinOps: People Drive Pivots

When I ask clients to picture cloud cost optimization, they think dashboards, policies, maybe a clever right-sizing purchase. What they don’t picture? Meetings. Misunderstandings. Mistrust. To avoid FinOps failures, we need a new starting line; one that gets to the root of spend misalignment.

From Code To Clicks: A Visual Way To Build Dimensions In CloudZero

In early October, we launched Dimension Studio, a new visual editor for engineers and others that brings point-and-click simplicity to the same powerful, precise allocation engine CloudZero is known for. Before that, when CloudZero users built cloud cost allocations, they got it from our YAML-based CostFormation engine, a code-driven way to describe how cloud and AI costs roll up to products, customers, or teams.

Announcing HAProxy ALOHA 17.5

HAProxy ALOHA 17.5 is now available. This release delivers powerful new capabilities that improve security and performance — while future-proofing HAProxy ALOHA to enable richer features and advanced functionality. With this release, we’re introducing HTTPS health checks to Global Server Load Balancing (GSLB), new partitioning for larger firmware updates, enhanced web application firewall (WAF) functionality, and our new Threat Detection Engine (TDE).

Top 11 Ruby APM Tools for 2025: A Performance-Driven Selection

Observability has become a core part of running Ruby applications at scale. Knowing how your app performs — from request latency to background job execution — helps catch slowdowns early and improve reliability. This blog walks through some of the most useful APM tools for Ruby in 2025. Each section highlights what the tool does well, where it fits best, and what kind of visibility it brings to your application's performance.

Single-Cloud Dependency Is a Disaster Waiting to Happen

The impact of the AWS outage has reminded many businesses of the risk for businesses that rely heavily on centralised cloud infrastructure, especially when so many essential services are concentrated in a single region. But at the wider industry level, this is also a warning around the widespread lack of contingency planning for cloud failures. Reactive response must give way to strategically planned disaster recovery protocols that engender a resilient cloud market.

Scale Chaos Engineering with Automation and AI

Chaos Engineering and Fault Injection testing have been proven to prevent outages, increase availability, and help companies avoid costly downtime. But without the right processes or tools, they require specialized knowledge, a deep understanding of systems, and manual effort for every test. To fully realize the benefits of Chaos Engineering, testing needs to be adopted across all engineering teams without causing a lift or investment that takes away from roadmap progress.