Operations | Monitoring | ITSM | DevOps | Cloud

This demonstration showcases an automated workflow in Resolve Actions to fix high latency between an application server and a database server. The workflow is triggered automatically with a BigPanda alert. The automation responds to the alert, creating a ticket, providing real-time updates, and performing diagnostics. It checks for issues like network interface problems, CPU utilization, and memory to identify and fix the root cause.

This incident resolution demonstration showcases how Resolve leverages language learning models (LLMs) like ChatGPT to enhance IT process automation. This example focuses on a network bandwidth issue, and how Resolve workflows speeds up incident resolution with minimal human input. What you'll learn.

Adam Jacob, CEO of System Initiative and original author of Chef, discusses the evolution of infrastructure automation and his career-long passion for infrastructure. Jacob reflects on the history and context of Chef, its emergence alongside EC2, and its role in configuration management. He shares insights into the competitive landscape of configuration management tools like Chef, Puppet, and Ansible, and touches upon the transition of Chef to Progress.

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