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Digital Experience Monitoring

The latest News and Information on Digital Experience Monitoring for End Users, Employees and Remote Working.

Tip of the Day - Synthetic Monitoring the Catchpoint way

Not all synthetic monitoring solutions are created equal. A truly proactive synthetic monitoring platform runs tests from the networks and locations where end users are located, and emulates the same path that the end users take to access websites and applications. Synthetic tests that are run from cloud providers miss many critical issues that affect the customer experience, and often lead to a painfully slow troubleshooting process because they don't capture all the components in the application delivery chain. Learn how Catchpoint's industry-leading synthetic monitoring infrastructure provides easy and effective monitoring from the outside-in for a truly comprehensive Digital Experience Monitoring (DEM) solution.

Tip of the Day - SSL Certificates

Expired SSL certificates are one of the most overlooked causes of performance and reachability problems, as keeping track of all of them and their expiration dates is a long and challenging task. See how Catchpoint's Digitial Experience Montoring (DEM) platform can help you esnure that your SSL certificates remain valid by alerting you whenever their expiration date is approaching.

Tip of the Day - SLA Monitoring

SLAs are all about tracking accountability, and monitoring for those agreements must be done from a reliable third-party source. Trusting your vendors to report on their own SLAs is like asking a fox to guard the henhouse. Learn how Catchpoint enables you to track and alert on specific SLA metrics by measuring from the end user's perspective, allowing you to hold your vendors accountable no matter where your end users are located.

Though the crisis: AXA IM

Our customer base was impacted globally by COVID-19, and we were honored to be able to support them whenever and however we could. Now, in this new Through the Crisis series, they’ll be sharing some of their stories from the IT frontline. The first contribution comes from Christophe Verducci, Head of Proximity Services at leading financial services provider AXA IM.

Through the crisis: Nexthink customer stories (AXA IM)

For a lot of Nexthink’s technical professionals, 2020 has been one of the most challenging and rewarding periods of their professional lives. Our customer base was impacted globally by COVID-19, and we were honored to be able to support them whenever and however we could, working closely to leverage their existing investment, as well as developing and distributing tailored services for those that needed them.

Hospital's IT Almost Wastes $900k on Hardware

After working in enterprise IT for over 20 years, I’ve come to the realization that most departments suffer from the same underlying contradiction. By nature, we IT professionals are a logic-seeking, detail-oriented bunch. Much of our work can take months, if not years, of meticulous planning and research. We find comfort in gazing upon complex, multi-colored scrum boards and searching for answers to problems that any sane person would avoid.

Accelerating MS Teams rollout for remote workers | Remote Experience Demo Series

Discover how a Fortune 500 healthcare company managed to identify their remote employees without MS Teams and accelerate its rollout to ensure their remote workforce was able to collaborate and stay productive while working from home.

Updating VPN certificate expiration across the remote workforce | Remote Experience Demo Series

While monitoring its remote worker compliance dashboard, this global pharmaceutical company noticed a large portion of its remote workforce had expired VPN certificates. Take a look at how they were able to detect, target and fix this issue with just a couple of clicks.