Dear IT, Ten years ago you and I would have never discussed things like employee experience and engagement. We used to communicate in more defined terms. Admittedly, business needs were more centered on our customers, less on our own employees. But times have changed. This is the age of employee experience and if we don’t take it seriously, and involve IT all the way, our company we’ll get left behind.

Digital Experience Monitoring (DEM) is a growing practice within IT organizations that provides insight into the factors that make up the overall application User Experience (UX). As systems become more complex, as cloud adoption continues to grow, and IT loses direct control of infrastructure, it becomes both more difficult and more important to capture the overall end-user experience.

It’s impossible to know exactly what lies ahead in the future of digital work but there are a few technology leaders and analysts out there that always seem to stay ahead of the game. These people can often articulate complex changes in enterprise technology and digital work with simple, sharp language. Luckily, we’ve compiled some of the most telling quotes from top digital workplace experts to help companies and leaders better understand what matters most in the future of work.

Today’s workforce is rapidly experiencing a cultural revolution. As businesses continue to adopt IT for their core operations and processes, it is more important than ever for IT applications to be reliable and to deliver great performance. Poor application performance results in a loss in business productivity, which in turn has a direct impact on revenues, affects customer satisfaction and tarnishes brand reputation.

Unified endpoint management (UEM) is an IT best practice and strategy for securing and controlling desktop computers, laptops, smartphones, and tablets in a connected, secure manner from a single console. It’s increasingly important for enterprises today because of the prevalence of corporate-owned, personally-enabled (COPE) devices, and bring your own devices (BYOD) policies.

I’ve been thinking a lot lately about the phrase “Ok, Boomer”—that popular retort Millennials often use to joke about my generation’s perceived lack of knowledge with modern-day technology. To be honest, I laugh a lot at those jokes but that’s because I relate more to the disconnect between digital master and novice.

The digital workplace of the future is right around the corner and many enterprise tech leaders are probably wondering: How can I be prepared for the changes that lie ahead? Luckily, we’ve gathered together some of the brightest minds in the game to deliver their predictions. These experts range from technology leaders and analysts that have devoted their careers to pushing the limits of the digital workplace.

So much goes into making a workplace suitable for employees—flexibility, salary perks, team dynamics, etc.—but sometimes we forget that technology is paramount to allowing people to be productive and engaged. I experienced this first hand years ago during an internship. I worked for an intelligence organization and assumed I’d be surrounded by the latest and greatest in digital devices and tools. I was wrong.

This is an electronic world, where personal and business lives are conducted across networks and in software. In business that makes IT one of the most important functions, as it’s the hub for all work. If it’s not working well, no one is working well. That reflects into all aspects of the working day, and it means that employee retention, engagement and experience is now as much a responsibility for IT as it is for HR and the rest of the business.