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Digital Experience Monitoring

The latest News and Information on Digital Experience Monitoring for End Users, Employees and Remote Working.

The Achilles Heel - Why Our Competitors Fall Short

I often smirk when I hear or read about other companies pitching a digital experience management platform for IT support. To outsiders this claim may sound innocuous but after 30 years in IT I know most cannot even come close to understanding, let alone managing, the full Digital Employee Experience (DEX). Why? It’s best to define some terms before I draw any lines in the sand.

Webinar: Scaling a Culture of Performance at Priceline

The most innovative companies in the world – Google, Amazon, Oracle, etc. – know that their entire business model depends on strong digital performance. They understand not only that amazing digital experiences are directly tied to business results, but that providing them requires top-down efforts across the entire company. Learn how Priceline has instituted this culture and how you can replicate their efforts.

"Information Overload" - Managing your post-VDI project

For all its benefits, Virtualization Desktop Infrastructure (VDI) continues to be a massive headache for many enterprise technology teams. From improper personas and sizing, long logon times, hangs, lost sessions, freezes and crashes—often one small mistake in a virtualized environment can set your entire enterprise ablaze.

The Ultimate List of Digital Employee Experience Job Titles

Job titles are in constant flux these days, especially in the world of IT. While some can border on the bizarre and ambiguous (thinking of you, Mr. “Digital Sherpa” and “Software Ninja”) most titles reveal very specific clues about the nature of modern work and the changing demands of business. In the last few years, large enterprise companies have realized their digital employee experience is just as important as their digital customer experience.

"4:00 in the Morning" - Managing a VDI Migration

For all its benefits, Virtualization Desktop Infrastructure (VDI) continues to be a massive headache for many enterprise technology teams. From improper personas and sizing, long logon times, hangs, lost sessions, freezes and crashes—often one small mistake in a virtualized environment can set your entire enterprise ablaze.

G Suite: Driving usage, adoption and satisfaction | Product Demo

Discover how Nexthink complements hard technical metrics with user sentiment data to truly understand employees’ experiences of their G Suite usage, enabling IT to take data-led action and engage with employees to improve their overall usage, adoption and satisfaction of the service.

"Under The Gun" - Planning Your VDI Rollout

For all its benefits, Virtualization Desktop Infrastructure (VDI) continues to be a massive headache for many enterprise technology teams. From improper personas and sizing, long logon times, hangs, lost sessions, freezes and crashes—often one small mistake in a virtualized environment can set your entire enterprise ablaze.