Your IT help desk is the frontline defense against technical issues and user frustrations. But who helps the help desk stay efficient and effective? Join us for a webinar to discover how NinjaOne can be your ultimate ally in maximizing help desk efficiency. Field CTO Jeff Hunter will dive into practical tips and tricks that leverage the power of NinjaOne to streamline your IT operations. From automating repetitive tasks to enhancing incident response times, you’ll learn how NinjaOne can transform your help desk into a well-oiled machine.

Learn how to set up the essential configurations, customizations, and automations in ServiceDesk Plus MSP. In this episode, we will walk you through.

In this video, our product experts will walk you through the latest enhancements we rolled out to improve your ServiceDesk Plus experience. From learning how to securely integrate ServiceDesk Plus with third-party applications to delving into some of the newer enhancements we've introduced for the CMDB, here's everything that we have in store for you this June. Useful resources Follow us on social.

An introduction by company CEO Bill McDermott to ServiceNow's research on Generative AI adoption in enterprises, highlighting the benefits for early adopters and its potential for business transformation.

As Artificial Intelligence simplifies routine tasks and creates opportunities for human cognition to thrive, be mindful of the human potential and use AI to your advantage.

Content Creator Rod Thill and ServiceNow’s Chief Strategy & Corporate Affairs Officer Nick Tzitzon sit down during Knowledge 2024 to debunk common AI myths, like whether or not artificial intelligence will take our jobs. Nick also shares his thoughts on the future of AI and how putting AI to work for people in the business world will have an impact.

In the fifth episode of Masterclass 2024, we will explore the latest product updates and enhancements released in the last six months. In this episode, we will walk you through: Request sharing Zia auto-approval Live chat enhancement Fine-grained asset access Workflows for core ITSM practices ChatGPT integration By the end of this episode, you will be well versed with the latest capabilities and enhancements released in ServiceDesk Plus Cloud and able to leverage them to revamp your service delivery operations.