Operations | Monitoring | ITSM | DevOps | Cloud

When should you use out-of-band communications?

How would your team stay connected if your primary communication network failed? To keep lines of communication open during emergencies, today’s leading organizations deploy out-of-band communication solutions alongside their main channels. An out-of-band (OOB) communication system exists outside an organization’s primary network. As a result, it enables team members to stay connected when main lines are compromised, corrupted, or otherwise unavailable.

Demystifying Zero Trust: Why MSPs Need to Take it Seriously

If you’re still relying on VPN servers to protect customers’ infrastructure, you could be leaving them as sitting ducks for cyber-attacks. This may sound like scaremongering, but VPN servers have increasingly come under the spotlight since COVID-19 forced the world to embrace remote working, and then again in 2021 as hackers shutdown the Colonial Oil Pipeline in the U.S. after gaining VPN access. However, VPN is now facing a much larger threat: an extinction event, driven by Zero Trust.

IT Ticketing System: A Comprehensive Guide

Over the years, the global pandemic has brought about significant shifts in our lives and business, especially in the IT sector. Since the pandemic, many organizations have moved to working remotely and leveraging technology for most operations. In places where it has been a great benefit, remote operations have also been challenging for organizations as managing and tracking IT-related issues from different locations was never simple.

New Slack app is now in Beta

We’re excited to announce our new Slack app, now available in beta with awesome features including an in-app status page, reporting and upvoting issues, improved status checks, notifications, and more. Let’s review main improvements: 1. Notifications: Receive instant notifications in your selected Slack channels, ensuring timely awareness of service incidents. 2. Check Service Status: Access real-time status updates for any connected service or website directly from Slack 3.

Integrating Cryptocurrency with IBAN Accounts: A Future of Banking in Europe?

The integration of cryptocurrency with International Bank Account Number (IBAN) accounts represents a significant evolution in the European banking sector, blending traditional financial mechanisms with the innovative world of digital currencies. This convergence signals a potential future where banking in Europe not only accommodates but also embraces the functionalities and advantages of cryptocurrencies. Such a transformation is poised to offer unprecedented flexibility, efficiency, and inclusivity in financial services, catering to a digitally savvy and increasingly global customer base.

How does WordPress support services save your company time and money?

WordPress, as the leading content management system (CMS) powering over 40% of the web, provides businesses with a versatile platform to create and manage their online presence. However, managing a WordPress website involves various technical challenges and maintenance tasks that can be time-consuming and resource-intensive for internal teams. This is where professional WordPress support services prove invaluable.
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How to improve INP (the newest Core Web Vital)

From the first introduction of Core Web Vitals, Google has maintained that these user experience metrics will keep evolving. Since 2022, the Google team has been testing Interaction to Next Paint (INP), a new interactivity metric, and asking for feedback from the development community. Late in 2023, they announced that INP would replace FID as a Core Web Vital. The transition to INP is effective from March 2024.

Achieve a positive digital end user experience with proactive website monitoring

In the modern era of technology, customers have high expectations for websites to be quick, dependable, and user-friendly. As the virtual representation of a company, a website plays a vital role in its success, making it essential for businesses to prioritize its efficient operation and top-notch performance. Any instances of downtime or sluggish loading speeds can result in end user frustration and a negative impression of the company. To guarantee a seamless and satisfactory experience for users visiting your site, it is crucial to have a strong website monitoring solution in place.