When incidents inevitably occur in your software stack, managing them well could be the difference between losing customers and building trust with them. In this article, we’ll give you and your team some best practices on how to prepare for managing incidents. It’s crucial to define service ownership, a declaration process, and practice all of it. With a little planning now, you'll be able to cut your incident response time drastically.
With agile development, the software development life cycle has evolved, with a focus on customer satisfaction to enhance product features based on user feedback. This helps shorten the time to market, since teams can release a minimally viable product, then continuously improve its features. The agile technique encourages team cooperation through sprints, daily standups, retrospectives, testing, quality assurance and deployment.
We offer an API that provides direct access to features the platform offer, with each feature providing a set of endpoints to perform operations on resources associated with your account. The StatusCake control panel offers plenty of useful visualisations and alerting systems so you can be in touch with your data, but sometimes we may have use-cases where we would rather leverage the API so in this blog post we’re going to see how we can make use of these endpoints using C#.
I’m pleased to announce ServiceNow has been named a Winner with Distinction on the CRM Watchlist 2022. The annual awards recognize organizations with high market impact in the previous year that are well positioned to continue that trend over the next three years. ServiceNow is the only vendor recognized for its mission and vision.
It’s impossible to ignore AWS as a major player in the public cloud space. With $13.5billion in revenue in the first quarter of 2021 alone, Amazon’s biggest earner is ubiquitous in the technology world. Its success can be attributed to the wide variety of services available, which are rapidly developed to match industry trends and requirements.
For this episode of “Build Things on Purpose” we are joined by Elizabeth Lawler, founder of AppLand, the creators of AppMap. Elizabeth is here to chat about the challenges of building modern, complex software and the tool that she has built that serves as a “Google maps for code” for developers. AppMap is designed to show in a more visually driven way to help clarify, in real time, writing code.
