Operations | Monitoring | ITSM | DevOps | Cloud

Making better decisions doesn’t always require more data. Finding the right data and making sure the right people have it at the right time does. This is particularly important for companies that use the cloud. Using cloud financial planning solutions is an excellent way to automate, extend, and align goals with business outcomes in light of the cloud’s complexity. The solution can also help eliminate cumbersome, error-prone manual processes.

What do big mountain ascents and modern network operations have in common? You’ll only succeed when you’re learning from experience. This was one among many compelling takeaways that attendees took from our recent NetOps Summit. Centered on the theme “visibility anywhere,” this event featured a number of compelling presentations, including a keynote from Jimmy Chin, the professional climber, photographer, and Academy Award-winning filmmaker.

Most folks familiar with BigPanda know that automation is a foundational block of our technology. Our platform automates the entire events pipeline with functions including standardizing and deduplicating alerts, cutting down on the volume of incidents, and automated enrichment that provides better context and alert payloads. But these are all part of an inbound flow of events through integrations.

In this day and age, important business information is more likely found stored on networks and devices than recorded on physical paper. If a disaster strikes and the safety of your data is compromised, having solid backups in place is the key to reduced RTOs (Recovery Time Objective) and having peace of mind. Multiple backup types are available to store and secure your data safely. Let's discuss the different types of backup, their features, and the benefits of each type.

Kubernetes is becoming a dominant platform for running workloads. As the Kubernetes ecosystem continues to advance capturing a wider swath of workloads, eventually your code might be headed to Kubernetes. As a Tech Lead at Shipa responsible for front-end engineering e.g what you see on the screen, my job crosses JavaScript Frameworks and Kubernetes on a daily basis.

Go, often referred to as Golang, is a popular programming language built by Google. Its design and structure help you write efficient, reliable, and high-performing programs. Often used for web servers and rest APIs, Go offers the same performance as other low-level languages like C++ while also making sure the language itself is easy to understand with a good development experience.

Developing a quality software is considered incomplete without writing tests. Not only does the test assure the quality but it profoundly helps developers while refactoring or re-writing a piece of code. When it comes to testing, having well-planned and thorough testing throughout the software development cycle is very important. The most commonly used types of tests today are unit tests and integration tests.

Prometheus seeks to be a new generation within open source monitoring tools. A different approach with no legacies from the past. For years, many monitoring tools have been linked to Nagios for its architecture and philosophy or directly for being a complete fork (CheckMk, Centreon, OpsView, Icinga, Naemon, Shinken, Vigilo NMS, NetXMS, OP5 and others). Prometheus software, however, is true to the “Open” spirit: if you want to use it, you will have to put together several different parts.

With remote and hybrid working now commonplace for organizations, many IT departments are weighing up the pros and cons of moving to a Zero Trust Network Access (ZTNA) model to replace traditional VPN, or other remote access approaches. While the benefits of moving to ZTNA are compelling: improving user experience, providing enhanced security, reducing management overhead, and increasing visibility and control, it can often be a challenge to select the best approach for your business.

Though change is not a new concept in IT -- one might say it is intrinsic to the very nature of it -- the rate of change has accelerated dramatically over the last few years. We’ve recognized that people are everything and that we need to use technology to do more of the heavy lifting. This blog will look at how to automate customer service, streamlining IT support and improving your organization’s overall service delivery.