Operations | Monitoring | ITSM | DevOps | Cloud

Top 3 ITSM Predictions for 2022

As I write this blog on IT service management (ITSM) predictions for 2022, I’m not entirely sure where 2021 disappeared to. 2021 went very much the way of 2020 for many IT organizations. However, it did see the replacement of 2020’s need to rapidly move employees to homeworking (and changing IT services and support capabilities to reflect new ways of working) with the need to return some employees to office-based working.

AWS outage leaves millions in the dark, points to need for better API monitoring

Millions of users of popular apps, such as Facebook, Ring, Alexa, Disney+, and more were left scratching their heads wondering when they would be back online due to a widespread Amazon Web Services (AWS) outage Tuesday. The outages were centered on a number of core AWS services in the US-EAST-1 Region, including increased API error rates with Amazon DynamoDB, Amazon Elastic Compute Cloud and Amazon Connect, which handles contact center calls. — AWS Service Health Dashboard

Monitor and optimize S3 storage with Amazon S3 Storage Lens metrics

With Amazon S3’s scalable object storage, you can store and manage billions of objects across multiple AWS accounts, regions, and storage classes. S3 Storage Lens provides 29 useful metrics that give you deeper visibility into your S3 usage and activity across your entire organization. We are proud to be a pre-integrated AWS partner using the new CloudWatch publishing option to bring S3 Storage Lens metrics into Datadog for enhanced S3 storage monitoring.

Why are so many BMC customers looking to replace their Middleware Management ("BMM") solution?

A growing number of BMC users are looking for a suitable replacement for BMC’s Middleware Management (“BMM”) solutions. The most frequently cited reasons for which these organizations are looking to replace their BMC software include: Nastel’s core business is Integration Infrastructure Management (i2M). Nastel believes that the Integration Infrastructure (commonly known as “middleware”) is the nervous system of every digitally integrated business.

Designing and Migrating to a Service-Centric Management Model with ScienceLogic

As enterprises begin to migrate away from device-centric management to a service-centric model of IT operations, it is vital that IT operations and management (ITOM) leaders start by addressing the need for comprehensive visibility across their IT infrastructure. Gaining a contextual view of your full-stack service topology, based on real-time collection of data, is necessary to keep pace with the speed of change inherent with today’s dynamic and fast-paced business environment.

What is External Services Monitoring, and Why is it Important?

There are a lot of important components needed to run a successful web application. The language you code it in, which developers are working on the project, and the integrations with other services are enormous aspects of the process. One essential part of running an application, however, is monitoring.

How Monitoring as a Service helps you achieve resource-efficient success!

Microsoft's System Center Operations Manager, SCOM, is a resource-intense tool to work with. Not the least when it comes to competence and time. The SCOM platform can come across as rather heavy to work with and often requires some expertise to take advantage of its benefits fully. According to our experience, SCOM also lacks some attraction for the new generation of employees, even though they are prone to move towards a career in IT.

Prioritize the Right Performance Monitoring Metrics

Now every developer can customize the performance monitoring charts and data views on the Performance page to see what is most important to them and their team, helping prioritize relevant performance monitoring metrics so they can take action faster. And when you jump back into Sentry Performance, the page is saved right where you left off. Say you’re working on a new release. You can edit your Performance page to include User Misery, Transaction Throughput, and Failure Rate.

Unifying VM and microservice monitoring with Kubernetes, Prometheus, and Grafana

According to a 2020 CNCF survey, the use of containers in production has been rapidly increasing for the past several years. Nutanix, a global leader in cloud software and a pioneer in hyperconverged infrastructure solutions, is part of that trend.

Static checking of CFEngine code

Software quality has been a topic and an area of interest since the dawn of software itself. And as software evolved so did the techniques and approaches to assuring its high quality. Better computers providing more computing power, bigger storage and faster communication have allowed software developers to detect issues in their code sooner and faster.