Operations | Monitoring | ITSM | DevOps | Cloud

The 9 best Real User Monitoring tools for 2021: A comparison report

Real User Monitoring (RUM) provides visibility into the performance experience of live users interacting with your web, mobile, or single-page apps. RUM tools emerged to bridge the gap between application performance metrics and the impact on real people. These days, user experience is increasingly factored into the development process, but that still doesn’t stop slowdowns.

DevOps and monitoring: the perfect pair when they work together

Organizations throughout the globe have been working for years trying to find more efficient ways to remove the barriers hindering the speed at which computing services and applications are rolled out to market. These barriers often present challenges for how DevOps and monitoring work together. Between the requirements-and-design phase, to planning and development, to testing, software projects can take between 4 to 9 months to complete depending on their size and complexity.

Secure HashiCorp Vault with Datadog Cloud SIEM

HashiCorp Vault provides centralized storage and management of passwords, API keys, tokens, and other secrets that distributed applications can use to operate securely. Vault clients—services and applications that access secrets programmatically, as well as users who interact with a Vault server—can create, update, and read secrets based on the permissions you grant them.

Top 5 Machine Learning Trends to Look Out For in 2021

Almost everyone nowadays understands what machine learning is. Some of the most exciting machine learning trends in the coming years have the potential to completely transform our current social, industrial, and economic structures. Furthermore, the machine learning industry is rapidly expanding, opening up a plethora of opportunities for business expansion.

Terraform vs Pulumi: What to Use in 2022?

Traditionally, provisioning an infrastructure meant a team of field engineers, system admins, storage admins, backup admins, and an application team would all provision and maintain an on-premises data center. Although this system works, it has a few flaws—slow deployment, high cost of setup and maintenance, limited automation, human error, inconsistency, and the underutilization of resources during off-peak periods.

What we learned from AWS's us-east-1 outage

In case you missed it, for several hours on December 7, 2021, AWS's us-east-1 region had an outage impacting multiple AWS APIs, taking out various websites across the internet. According to our own monitoring at OnlineOrNot, the outage started at 2021-12-07 15:32 UTC and began to recover well at 2021-12-07 22:48 UTC (with minor signs of life for a few minutes around 2021-12-07 20:08 UTC). Had we relied solely on AWS to update their status page before reacting, we would have been waiting a while.

Mattermost Apps: All the Moving Parts

In the first part of this series, we outlined the basic steps you need to take in order to begin setting up a developer environment, installing your first app, and making use of the first commands. In this installment, we’ll aim to answer the most common questions about what was installed, how it works, and how the various pieces interact with each other. Additionally, this post will lay out all the different components that are involved in the overall lifecycle of a Mattermost app.

ITAM vs. ITSM - What's the Difference?

ITAM and ITSM are two of the most ubiquitous terms used in the ITOps domain. However, the use cases and working methodologies are completely different. These are two ways to manage the IT operations of an organization, focusing on two distinct aspects: One focuses on managing all hardware and software assets, and the other, delivering IT services most efficiently.

7 Reasons Why MSPs Benefit From IT Automation

Automation has become the backbone for businesses wanting to stay afloat in the highly competitive markets today. Managed Service Providers (MSPs) are among those reaping heavily from IT automation processes. The benefits MSPs obtain from IT automation include lower costs, reduced errors, and increased productivity. With automation, MSPs can acquire better data, become more reliable, and scale their operations.

IT Ops' role in strengthening security and achieving compliance

It wouldn’t be Cybersecurity Awareness month without some spooky-themed blogs with language focused on Fear, Uncertainty, and Doubt (FUD). Luckily, it’s the end of November now, and this isn’t that kind of blog, but what was true in October is still true today. I won’t tell you that you need to be afraid of bad actors infiltrating your security defenses and wreaking havoc in your infrastructure. Why? Because you are likely stressed enough already. Don’t you think?