In the digital age, the speed and performance of apps and websites have a huge impact on the customer experience. To ensure a high level of quality, Application Performance Monitoring (APM) refers to the process of tracking the performance and availability of software systems. Let’s look at what Application Performance Monitoring is, how AI and machine learning are being applied to stay ahead of the competition, and several real-world use cases.
Debunking 3 Website Availability Monitoring Myths Some myths in life are harmless, or even helpful. For example, Santa Claus has come in very, very handy for parents who want to nudge their kids from the naughty list to the nice one. And let’s give a round of applause to the Tooth Fairy, whose promise of nominal financial compensation has turned the prospect of losing a tooth from a meltdown trigger into a motivational factor.
With 50% of the US adult population vaccinated, there’s a lot to look forward to this summer, life no longer feels like it’s on hold, and we’re fully embracing that. Get your fire hoses ready, 'cause extinguishing incidents just got easier. We’re rolling out a summer full of new integrations, product releases, events, and more.
In 1946, a moth found its way to a relay of the Mark II computer in the Computation Laboratory where Grace Hopper was employed. Since that time, software engineers and operations specialists have been plagued by “bugs.” In the age of DevOps, we can catch many bugs before they escape into a production environment. Still, occasionally they do, and they can spawn all kinds of unexpected problems when they do.
An organization’s logging platform is a critical infrastructure component. Its purpose is to provide comprehensive and relevant information about the system, to specific parties, while it's running or when it's being built. For example, developers would require detailed and accurate logs when building and implementing services locally or in remote environments so that they can test new features.
Developing scalable and reliable applications is a serious business. It requires precision, accuracy, effective teamwork, and convenient tooling. During the software construction phase, developers employ numerous techniques to debug and resolve issues within their programs. One of these techniques is to leverage monitoring and logging libraries to discover how the application behaves in edge cases or under load.
Whether you are running a website, a SaaS app, or something else, you need to ensure that your digital properties deliver the best possible performance. Factors such as server speed or storage capacity impact performance, which is why server testing is so important. Server testing will give you a clear idea of your app or site's performance and what you can do to make it run even better. This article will take a closer look at server tests.
In an age when customers voice their dissatisfaction by ranting on social media or quietly taking their business to a competitor, it’s more important than ever to keep them engaged with—and coming back to—your brand. At ServiceNow, we’re committed to helping you workflow a better customer experience. Learn practical, attainable ways to engage your customers through these four webinars.