Operations | Monitoring | ITSM | DevOps | Cloud

Application performance management (APM) involves managing the availability and efficiency of software applications by obtaining and translating IT metrics into business outcomes. Because application performance hiccups are inevitable, it’s crucial to have a robust APM solution in place so IT teams can resolve problems faster and more efficiently, lessening the impact on users and the bottom line. One factor muddling application performance optimization is the speed of change.

When it comes to delivering the very best services to your customers, consistency is essential! That’s why many businesses choose to implement a service monitoring tool that will enable them to get greater control over their services. As one of today’s leading network and server monitoring softwares, Pandora FMS is here to share some of the benefits of service monitoring.

Welcome to the Serverless world. One of the first things you’ll hear about is AWS Lambda - and you’ll continue to keep hearing about it! While architecture can be serverless without Lambdas involved, it’s very often the key component within a serverless application. In the first post of this 3-part AWS Lambda Handbook series, we run through what is AWS Lambda, dialling back to basics with the various terminology, how to create a Lambda function and how to run it.

Webhooks, so what are they good for? Well, quite a lot as it turns out! Webhooks are great for integrating Cloudsmith with other systems that you use, by sending data or notifications to other tools in your stack and helping to enable automation across your workflows. I know what you’re thinking, this sounds a lot like an API right? Well, not quite. Webhooks are almost like a sibling of an API call. So, what’s the real difference?

The myriad of different fields that make up robotics makes QA practices difficult to settle on. Field testing is the go-to, since a functioning robot is often proof enough that a system is working. But online tests are slow. The physical environment must be set up. The entire system has to be in a workable state. Multiple runs are needed to build confidence. This grinds development to a halt.

All businesses have some key goals in common: they must be able to help their clients and to generate profits by helping them. However, even if you do your best to focus on your customers’ needs and wishes, it can be easy to prioritize your business goals instead. The thing is that tracking your communication with customers can be very difficult. This is one of the main reasons why organizations need to have effective client management.

As IT leaders, we are facing an era of unprecedented events. Not only are IT teams still adapting to working and living from home — with many companies now announcing their support for a remote workforce indefinitely — but they’re also facing a novel combination of heightened external pressures from family, friends and colleagues.

Splunk Phantom is a security orchestration, automation and response (SOAR) technology that lets customers automate repetitive security tasks, accelerate alert triage, and improve SOC efficiency. Case management features are also built into Phantom, including “workbooks,” that allow you to codify your security standard operating procedures into reusable templates.

Cloud and digital transformation have made business operations more efficient than ever. However, with more connected tools, devices, and platforms, monitoring has become a major challenge for IT professionals. Here is a simple analogy – imagine, you are the captain of a ship with thousands of passengers. The entire ship’s control rests in your hands. To better understand what is going on in your ship, you have installed various tools.

So that’s the summer gone (hopefully, that heat was awful). Or winter if that’s where you are. Seasons change and so does the state of robotics. Fortunately, that’s what we’re here for. Before we get into it, as ever, If you’re working on any robotics projects that you’d like us to talk about, be sure to get in touch.