How a Northern-European car manufacturer dramatically reduced incoming tickets related to low disk space using 4 key automations. Incident tickets are an unavoidable, routine aspect of working in IT. But failing to identify and solve the root cause of the issue behind repeated tickets will cause unresolved tickets to pile up, creating a huge disruption for IT and employees.

The public service of buses of Madrid, the EMT, was one of the protagonists of Global Mobility Call that took place the 14th and 16th of June in IFEMA. The company from Madrid exposed its future plans tracing the route to continue transforming the capital into a Smart City where sustainable mobility and independent vehicles acquire great relevance. Nevertheless, executing this plan would be impossible without a technology characterized by generating data on a steady basis.

Having a reliable power source is something many of us take for granted. It is particularly important for healthcare facilities to have a consistent, reliable power source to ensure that vulnerable patients – specifically those who rely on electricity to sustain their lives – are not disrupted. In rural Sub-Saharan Africa, however, it’s estimated that only about 28% of hospitals have reliable electricity.

In this article, we will cover a case study of one of our higher education customers using eG Enterprise to proactively monitor and troubleshoot their Moodle applications to ensure service availability and performance for their staff and students.

Founded in 1983, KFin Technologies is a leading transaction processing platform based in South East Asia. The organization serves the mission-critical needs of asset managers with clients in mutual funds, AIFs, pension, wealth management, and corporations in India and abroad.

With a broad, cross-functional mindset and a boost from AppDynamics, The University of Texas at San Antonio’s (UTSA) IT team has morphed from an error-resolving group into an innovation machine. Here's how they did it.

Implementing change in an organization always has its challenges, and for it to be successful it requires support from executive management. For one of our large Managed Service Provider (MSP) clients, their new CIO was focused on making their customer’s cloud consumption more efficient, with the outcome being cost savings.