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Latest Customer Stories

Nagarro goes from manual monitoring to full automation with Avantra

Nagarro has been a valued customer for over ten years. Here's their story... Nagarro started with the Avantra platform's monitoring capabilities and today, have reached full automation. An achievement which offers this large managed service provider real competitive advantage. Now, the custom checks allow Nagarro to eliminate manual work and focus their teams on delivering great customer service and strategic projects.

How Nagarro used Gremlin to prevent a cascading failure outage

Check out how Nagarro used Gremlin to help a client prevent a cascading failure before it caused an outage. "Once we had tested a critical software that was doing millions of online transactions on a daily basis. The design was fail safe, providing redundancy on critical services by having multiple instances deployed on different VMs. What we did was we ran a virtual machine terminate test to bring down an instance of that service with the hypothesis that it will recover automatically. Well, the service did recover automatically, but the system saw a cascading failure.

Datadog Conversations: How Life360 Keeps Families Safe with Observability

Life360 is a family safety app driven by the mission to protect and connect people, pets, and things. Naveen Puvvula, Director of Cloud Operations, and Jesse Gonzalez, Senior Staff Site Reliability Engineer, discuss why observability is critical to achieving reliability and how they continue to deliver real-time location updates for their users even during high-traffic events. Finally, they share their advice for other tech leaders in the industry to choose partners that align closely to solve problems together and technologies that reduce friction and improve developer joy.

Empowering Engineering Excellence: Achieving a 26% Reduction in On-call Pages at Amperity with Modern Observability for Logs

Amperity required an observability partner to facilitate their transition into the modern engineering era as their previous tooling struggled to support their growth strategy. When customer data is scattered everywhere, how do you put the pieces together to get an accurate customer 360° view? That’s the power of Amperity’s customer data platform (CDP), and the company has been driving customer data innovation for nearly a decade.

Rocking the Logs: Fender's Journey to Modern Observability

Fender faced challenges with log analysis, finding it slow and complex to navigate, leading to inefficient troubleshooting and a need for a more user-friendly and modern observability solution. Synonymous with all things rock n’ roll, Fender is the world’s leading guitar manufacturer. To enhance the customer experience, Fender launched their digital apps in 2016 (Fender Tune and Fender Tone) and 2017 (Fender Play) to empower customers in starting and advancing their guitar playing skills.

PayFit switched to StatusPal Status Pages to improve multi-language incident & maintenance communications and lower costs

PayFit is a dynamic tech company revolutionizing payroll and HR management solutions across Europe. Renowned for its user-friendly digital interfaces and innovative approach, PayFit facilitates complex HR processes for businesses in France, the UK, Spain, and beyond, aiming to simplify payroll operations and improve HR workflows.

Spain's top insurance giant, Mutua Madrileña, counts on Icinga

We take pride in our diverse range of customers and users worldwide who trust Icinga for their monitoring needs. That’s why we’re showcasing some of these enterprises with their Success stories. It’s stories from companies or organizations just like yours, of any size and different kinds of industries.

Transforming to an Engineering Culture of Curiosity With a Modern Observability 2.0 Solution

Relying on their traditional observability 1.0 tool, Pax8 faced hurdles in fostering a culture of ownership and curiosity due to user-based pricing limitations and an impending steep price increase. Pax8’s platform engineering team was keen on modernizing the company’s cloud commerce platform, but they were hitting obstacles with their traditional observability 1.0 tool, which relied on the three pillars of logs, metrics, and traces.

Mobile Alerts for Icinga at Net at Work

Net at Work is a German IT company with over 100 employees that provides its customers with solutions and tools for digital communication and collaboration. Their product NoSpamProxy offers reliable protection against spam and ransomware, legally compliant email encryption and more. Net at Work customers monitor NoSpamProxy with a network monitoring tool.

Streamlining Veterinary Care: NinjaOne and Vetcor Partner to Manage 15,000 Endpoints

Today, every business is a tech business. Even veterinarians need to make sure their tech stack is up to par, so they can deliver the best care to pets whatever their need. Enter Vetcor, a shining example of how technology can revolutionize the management and operations of veterinary care across North America. Leveraging NinjaOne, Vetcor has successfully consolidated an IT ecosystem of 15,000 endpoints across more than 850 veterinary practices across the United States and Canada.