Operations | Monitoring | ITSM | DevOps | Cloud

In today's digital age, organizations increasingly depend on their technology infrastructure to keep their operations running smoothly. These infrastructures include servers, networking equipment, IoT devices, and applications. The data generated by all this infrastructure (logs, metrics, traces) is known as telemetry data, which has a tremendous potential value to organizations. However, it can be challenging to control telemetry data and utilize it effectively.

DevOps is an approach, not a prescriptive ideal. Still, every organization needs to be able to measure the impact and effectiveness of their investment in DevOps tools and practices. That's why we collected the top DevOps KPIs from a combination of our own research into the latest DevOps trends in the State of DevOps (including surveys of more than 4,000 people) and stories shared with Puppet.

HashiCorp Boundary provides a secure way to manage remote access to applications and infrastructure without exposing the underlying network or credentials. Launched two years ago as an open source solution, HashiCorp recently announced a fully managed version on the HashiCorp Cloud Platform (HCP), enabling you to manage identity-based authorizations, user and target onboarding, and more for dynamic environments.

The past decade has seen organizations embrace AI and data analytics at scale. In 2022, IBM found that 35% of organizations have embraced AI—a 4% increase from 2021. The trend of AI adoption will continue to play out in the next several years across virtually every organizational function. At the vanguard of this movement is AIOps, which sees AI used to improve IT operations (ITOps).

This article is the third of a four-part series of articles about Elasticsearch monitoring. In the first article, we put together an Elasticsearch guide, covering how Elasticsearch works and why the setup and tuning of Elasticsearch requires a good knowledge of configuration options and performance metrics.

What’s the difference between a successful MSP and a very successful MSP? While it might seem like technology must have something to do with it, quite often the answer is far more human and interpersonal. It’s far too easy to forget that an IT business isn’t just about the IT -- and that the business component is very reliant on communication. From generating new leads, to closing deals, all the way to serving and retaining clients, you have to talk the right talk.

The Big SCOM SURVEY is up and running viral again across the entire SCOM community. SCOM lovers of all regions and countries gather for this yearly event to share their perceptions, usage, and plans for Microsoft System Center Operations Manager. This year is the third round of the Big SCOM survey, conducted by SCOMathon, the learning and community hub for all SCOM-related topics.