Operations | Monitoring | ITSM | DevOps | Cloud

Building Relationships With Clients (2022 Guide)

How much do you know about building relationships with clients? In this guide, we are going to break down all you need to know about building relationships with clients. If you are exploring ways to increase customer retention and reduce churn, this is the perfect guide for you. Let’s dive straight into some practical tips on how to build strong and fruitful relationships with clients.

Introducing LM Concierge

At LogicMonitor, the success of our customers is our biggest priority. Through product training, guidance, and support, we strive to help you optimize the maximum value out of your LogicMonitor investment. That is why we are delighted to introduce LM Concierge; the most robust, exclusive support and services offering for Enterprise customers to take their LogicMonitor journey to the next level.

How Qovery Community plan works

Since we launched Qovery in January 2020, we offered free hosting ("Community" plan) for every developer. Providing free hosting was the perfect way to get product feedback and iterate with our users without the cost constraint. As our hosting infrastructure costs have drastically grown within the last 18 months, we had to reinvent our free offer. In a nutshell, we will continue to offer free hosting to involved community members only. Keep reading to know more 👇

Managing code signing on CircleCI using the runner

Code signing is an important part of testing and distributing your desktop and mobile applications. It ensures that the end user’s system can verify the legitimacy of your application. Because of the need for security around signed certificates, they are stored locally and not uploaded to the cloud. This constraint could prevent your team from fully automating your CI/CD pipeline.

Why should you audit privileged access management?

To pull off a data breach, today’s cybercriminals have some formidable tools at their disposal. They can use software to guess simple passwords. They may infect a system with ransomware, only returning stolen information when they’re received payment. They might choose to deploy a social engineering attack and gain access to a network through human error.

What is IT Documentation Software and Why Do You Need It?

Any MSP owner or IT director knows the pain of losing valuable institutional knowledge. While often overlooked, strong IT documentation can be the difference between hours, potentially days, of downtime and a smooth operation. To avoid these costly missteps, IT pros are increasingly turning to IT documentation software to help document, standardize, and use contextual information about their IT environments.

NinjaOne Adds Image Backup, New Security Bundle to Battle Ransomware

Today, NinjaOne, a unified IT operations platform for MSPs and IT departments, has introduced new image backup capabilities to Ninja Data Protection, the company’s natively developed backup and disaster recovery solution. Additionally, the company is now offering Ninja Protect, a new bundled security product with BitDefender to improve users cybersecurity standards and resist ransomware.

Troubleshoot Javascript (in real-time)

Javascript execution analysis on dev environments is easy—just use Google Developer or some other free tools. However, getting the same level of analysis while your application is being used by a real user is much harder. You can’t possibly ask the end-user to help you troubleshoot. Even if you did, the user probably wouldn’t know what to do and they definitely wouldn’t be impressed by your organization.

The Stream Life Episode 25: SaaS Security Platforms

In this episode of the Stream Life Podcast, Nick Heudecker and Ed Bailey look at SaaS security platforms and managed security providers and how they’ve grown over time. They look at the benefits the model brings to organizations, how it is growing across the world, the challenges it can also bring, and the questions you should be asking your vendors.